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Inside Higher Ed

Student: Library Associate I - Part-Time (Northside Branch)

Inside Higher Ed, Lexington, Kentucky, us, 40598

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Student: Library Associate I – Part-Time (Northside Branch) Job Title:

Student: Library Associate I - Part-Time (Northside Branch)

Requisition Number:

SE04302

Department:

3J5SE: Student Employment

Work Location:

Lexington, KY (Off campus)

Salary Range:

$15.46/hr

Position Time Status:

Part‑Time

Preferred Education/Experience:

High School Diploma or GED

Hours per Week:

Tuesdays and Wednesdays 2:30 pm–7:00 pm, Fridays 1:30 pm–6:00 pm. Every other weekend: Saturdays 9:00 am–5:00 pm, Sundays 12:30 pm–5:00 pm – may require occasional schedule changes.

Job Summary:

Must be a current UK student. This is an off‑campus library associate position with a local Lexington employer and is not affiliated with UK.

Responsibilities

Provide exceptional customer service by teaching and assisting customers with checkout and other circulation-related tasks.

Assist customers with library card accounts, processing applications, verifying and updating account information, and accepting payment, while resolving customer complaints as needed.

Assist customers in utilizing library tools such as the library’s website, databases, OPAC, copiers, computers, and printers.

Assist customers in utilizing internet and electronic resources, including websites, social media, job search sites, email accounts, and online forms.

Assist customers with Microsoft Office Suite products, including Word, Excel, and PowerPoint.

Proactively seek out customers to offer assistance in all parts of the library or department.

Suggest books and authors to customers upon request and assist customers in locating and reserving library materials.

Provide accurate information about library resources and services to customers.

Explain the policies, procedures, and code of conduct to customers, referring to the appropriate supervisory level as needed.

Perform routine collection maintenance tasks according to assignment.

Assist in checking in returned materials, pulling reserve items for customer pickup, and returning materials to the shelves.

Offer programming support and assist with programs under the direction of a supervisor.

Utilize library e‑mail on a daily basis to stay informed about library matters.

Advise customers of LPL Customer Use of Library Spaces and Computer and Internet Use policies, or refer to supervisor/manager as appropriate.

Respect the facility and work environment by keeping the work area neat, handling minor cleanups, and reporting maintenance issues promptly and appropriately.

Interact and communicate pleasantly and effectively with diverse customers and staff, maintaining a positive and professional demeanor and providing friendly courteous service.

Perform other duties as assigned.

Skills / Knowledge / Abilities

Quickly learn and apply fundamental library procedures, methods, and techniques after orientation and training.

Establish and maintain positive, effective working relationships with library customers and co‑workers.

Provide basic readers’ advisory.

Troubleshoot equipment as needed.

Must have working knowledge of current Microsoft Windows, Microsoft Office products, and navigation of the Internet.

Carry out with limited supervision continuing assignments related to the daily operations of the library.

Follow oral and written instructions.

Effectively communicate both orally and in writing with customers and staff.

Learn and adapt to new and changing technologies and troubleshoot equipment as needed.

Understand the boundaries of job responsibilities and refer customers to trained library staff appropriately.

Work the required schedule and help fill in schedule gaps occasionally.

Some knowledge of or ability to quickly learn and follow standard library procedures.

Must successfully pass a background investigation.

Deadline to Apply 12/04/2025

Anticipated Start Date 11/21/2025

Equal Employment Opportunity Statement We value the well‑being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. The University of Kentucky is a tobacco‑ and drug‑free campus and follows all applicable federal and state nondiscrimination laws. It provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate based on race, color, national origin, ethnicity, religion, creed, age, disability, veteran status, legal status, sexual orientation, gender identity, pregnancy, marital status, or other protected groups. Candidates may be required to pass pre‑employment screenings including a national background check and/or drug screen.

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