isolved
Why Work Here
Headquarters is in Charlotte, NC
Recently expanded to nearshore
isolved ranked for SMB Payroll in 2023 Sapient Report
Voted top places to work in USA 2023
Job Description
We are looking for an experienced and creative user experience designer to drive evidence-based product decisions for our Human Capital Management application. Using design thinking methodologies, you will conduct research with HR professionals and employees to validate assumptions and guide feature development. The ideal candidate combines strong research execution skills with design capabilities, working within our Figma environment and contributing to our design systems practice.
Core Job Duties
Conduct user interviews, usability testing (moderated and unmoderated), and facilitate workshops with HR professionals, managers, and employees to validate assumptions and feature concepts
Create research plans and methodologies that align with product development cycles and business objectives
Synthesize research findings into actionable insights and translate them into design requirements and wireframes within Figma
Collaborate with design systems team to ensure research-validated patterns are documented and scalable across the platform
Present findings to stakeholders and work closely with product and engineering teams to implement research-driven decisions
Build and maintain research repositories while contributing to our evolving research practice and methodologies
Minimum Qualifications
Bachelor's degree in UX Design, HCI, Psychology, or related field
3-5 years of experience in UX design with demonstrated user research capabilities
Proven experience conducting user interviews, usability testing, and workshop facilitation
Strong portfolio showcasing both design work and research methodologies
Proficiency in Figma and experience working with design systems
Experience researching enterprise software users (HR professionals, managers, employees preferred)
Knowledge of both qualitative and quantitative research methods
Ability to synthesize complex research findings into clear, actionable recommendations
Strong presentation and communication skills for stakeholder engagement
Experience working in agile development environments
Understanding of web-based application design principles and constraints
Preferred Qualifications
Experience with HCM, HR tech, or enterprise SaaS products
Familiarity with AI-assisted design workflows and prompt engineering for research
Experience with unmoderated testing tools and research platforms
Knowledge of accessibility principles and inclusive design practices
Background in statistical analysis or quantitative research methods
Experience building and scaling research practices within product teams
Understanding of modern frontend technologies (HTML, CSS, JavaScript basics)
About isolved
isolved is an employee experience leader, providing intuitive, people-first HCM (Human Capital Management) technology. Our solutions are delivered directly or through our partner network to more than five million employees and 145,000 employers - who use them every day to boost performance, increase productivity, and accelerate results while reducing risk. Our HCM platform, isolved People Cloud, seamlessly connects and manages the employee journey across talent management, HR & payroll, workforce management and engagement management functions. No matter the industry, we help high-growth organizations employ, enable and empower their workforce by transforming employee experience for a better today and a better tomorrow. For more information, visit www.isolvedhcm.com.
EEO Statement
isolved is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. isolved is a progressive and open-minded meritocracy. If you are smart and good at what you do, come as you are.
Disability Accommodation
Visit www.isolvedhcm.com/careers for more information regarding our incredible culture and focus on our employee experience. Visit www.isolvedeebenefits.com for a comprehensive list of our employee total rewards offerings.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions outlined above.
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