Senior UX/UI Designer (AI) Job at GEICO in San Francisco

Senior UX/UI Designer (AI) – GEICO

Join GEICO to design innovative user experiences that integrate generative AI across our platforms. This hybrid role requires 2–3 days per week on site in New York City, Palo Alto, or Seattle.

Base pay range

$109,675 / year – $172,200 / year

Job Responsibilities

• Collaborates with product, engineering, and business teams to uncover customer and business needs
• Translates complex ideas into understandable concepts and solutions that evolve and enhance the product experience
• Understands and navigates the emerging fields of ML, AI, and Generative AI to deliver high‑quality design solutions
• Advocates for a responsible and ethical approach to AI in our product and services
• Manages through shifting priorities to provide clear direction and input on product prioritization and support early product definition
• Advocates for the customer through human‑centered design methods, including discovery, research, and user testing
• Facilitates and participates in workshops with internal and external stakeholders to align with business needs
• Creates process and user flows, wireframes, journey maps, and user interface specifications
• Delivers design assets for acceptance, development, and delivery to market in partnership with engineering

Basic Qualifications

• 5+ years of experience (or 3+ with master’s degree) in User Experience design
• 2+ years of experience with agentic, virtual agent or similar products

Preferred Qualifications

• Experience designing for cross‑channel interfaces (responsive web and native mobile)
• Experience working collaboratively with AI/ML and Data Science teams
• Experience working with multi‑modal Generative AI platforms
• Demonstrated ability to work across design processes – user research, experience design, UI design and specifications
• Solid knowledge of ML, AI and Generative AI systems and capabilities
• Ability to collaborate with Product Management, Engineering and Operations teams
• Effective communication and storytelling skills
• Proficiency with design tools (e.g., Figma) to deliver concepts and enable collaboration
• Familiarity with working in an established design system and agile development teams

The GEICO Pledge

• Great Company – we protect people and constantly innovate to exceed expectations.
• Great Careers – personalized development programs, training, mentorship, and coaching.
• Great Culture – inclusive, integrity‑based, performance‑driven, and valuing diverse perspectives.
• Great Rewards – comprehensive benefits, 401(k) match, tuition assistance, mental health and fertility/support.

Benefits

• Comprehensive Total Rewards program tailored for you and your family.
• 401(k) savings plan with 6% match.
• Performance and recognition incentives.
• Tuition assistance.
• Access to mental healthcare, fertility and adoption assistance.
• Workplace flexibility and GEICO Flex program allowing up to four weeks from anywhere in the US.

Equal Employment Opportunity

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company.