Community Health Network
Associate Patient Access Rep- Central Authorizations
Community Health Network, Indianapolis, Indiana, us, 46262
Associate Patient Access Rep - Central Authorizations
Indianapolis, IN - $185,000.00-$195,000.00
Community Health Network
was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state‑of‑the‑art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered — and we couldn’t do it without you.
Role Summary The Associate Patient Access Representative (APAR) is the first contact for visitors, handling customer service, patient registration, and financial clearance. This role includes check‑ins, scheduling, payment collection, insurance verification, and compliance management. The APAR ensures smooth workflows and adherence to guidelines, preparing patients administratively and financially for their visits.
Responsibilities
Handle customer service and patient registration for inpatient, outpatient, and emergency admissions.
Perform check‑ins, scheduling, payment collection, and insurance verification.
Ensure compliance with CMS standards and communicate coverage and eligibility information to patients.
Enter and verify patient demographics, insurance, and financial information accurately.
Monitor and perform patient movements (admissions, discharges, transfers) in a timely manner.
Pre‑register scheduled patients using EPIC work queue.
Verify medical necessity and communicate relevant coverage and eligibility information.
Confirm completeness of the electronic health record and make necessary changes.
Qualifications
High School Diploma or GED (Required).
1+ years experience in a healthcare office setting or strong customer service background (Preferred).
Experience with inpatient, outpatient, and emergency registrations.
Proficient with EPIC and other computer software for patient, insurance, and financial data entry.
Strong communication skills and ability to adhere to compliance standards.
Why Community? At Community Health Network, we build teams that deliver exceptional care through empathy, communication, and collaboration. We consider ALL an integral part of the exceptional patient experience. We pride ourselves on not having employees but Caregivers. Join our community and make a difference.
Apply Today! Send your application and join our community as we make a difference in your community.
#J-18808-Ljbffr
Community Health Network
was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state‑of‑the‑art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered — and we couldn’t do it without you.
Role Summary The Associate Patient Access Representative (APAR) is the first contact for visitors, handling customer service, patient registration, and financial clearance. This role includes check‑ins, scheduling, payment collection, insurance verification, and compliance management. The APAR ensures smooth workflows and adherence to guidelines, preparing patients administratively and financially for their visits.
Responsibilities
Handle customer service and patient registration for inpatient, outpatient, and emergency admissions.
Perform check‑ins, scheduling, payment collection, and insurance verification.
Ensure compliance with CMS standards and communicate coverage and eligibility information to patients.
Enter and verify patient demographics, insurance, and financial information accurately.
Monitor and perform patient movements (admissions, discharges, transfers) in a timely manner.
Pre‑register scheduled patients using EPIC work queue.
Verify medical necessity and communicate relevant coverage and eligibility information.
Confirm completeness of the electronic health record and make necessary changes.
Qualifications
High School Diploma or GED (Required).
1+ years experience in a healthcare office setting or strong customer service background (Preferred).
Experience with inpatient, outpatient, and emergency registrations.
Proficient with EPIC and other computer software for patient, insurance, and financial data entry.
Strong communication skills and ability to adhere to compliance standards.
Why Community? At Community Health Network, we build teams that deliver exceptional care through empathy, communication, and collaboration. We consider ALL an integral part of the exceptional patient experience. We pride ourselves on not having employees but Caregivers. Join our community and make a difference.
Apply Today! Send your application and join our community as we make a difference in your community.
#J-18808-Ljbffr