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WELL Health USA

Graphic Designer

WELL Health USA, Nashville, Tennessee, United States, 37247

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The Graphic Designer is responsible for creating visually compelling assets that strengthen brand identity, support marketing initiatives, and enhance audience engagement across digital and print channels. This role blends creativity and strategic communication to deliver designs that elevate campaigns, improve user experience, and drive measurable impact. Working collaboratively with marketing, sales, and leadership teams, the Graphic Designer ensures consistent, high-quality visuals that align with company goals and evolving marketing needs. Reports to Senior Director, Marketing & Communications.

Minimum Job Requirements Education:

Bachelor’s degree in graphic design, visual communications, or related field required

Licensure & Certifications:

N/A

Previous Experience:

3-5 years of professional graphic design experience within a healthcare organization, marketing agency, or design firm. Comfortable producing a wide range of digital and print materials, including patient-facing education assets, provider communications, social media visuals, presentation decks, and campaign collateral while adhering to strict brand and compliance guidelines. Experience collaborating with sales, business development, clinical, and compliance teams to translate complex information into clear, engaging visual communications. A strong portfolio demonstrating design fundamentals, typography expertise, and attention to detail is essential. Applications without a portfolio link will not be considered.

Skills:

Adept at translating complex concepts into visually compelling assets for patient, provider, and executive audiences. Strong typography, layout, and brand application skills across digital and print. Able to develop new brand assets and campaigns while maintaining consistency across email, content marketing, social media, websites, and events. Highly organized, detail-oriented, and capable of managing multiple projects across the organization’s family of brands. Experience with video and motion graphics is preferred.

Computer Skills:

Advanced proficiency in Adobe Creative Cloud (InDesign, Illustrator, Photoshop). Experience with WordPress or similar CMS tools and understanding of responsive web graphics. Familiarity with Premiere Pro or After Effects is a plus. Proficient in Microsoft Office (PowerPoint, Word, Excel) and common collaboration, file-sharing, and digital asset management platforms.

Travel:

Minimal; occasional travel for team meetings, trainings, video shoots, or conferences (less than 5% annually).

Minimum Physical and Cognitive Requirements Physical Requirements:

Strength: Constantly pushes/ pulls and/or lifts light objects less than 15 pounds; frequently pushes/pulls and/or lifts objects 15 pounds.

Manual Dexterity: Constantly performs simple manipulative and gross body coordination skills.

Coordination: Constantly performs tasks which require hand-eye coordination such as keyboard skills.

Mobility: Prolonged periods of sitting at a desk and working on a computer.

Visual: Constantly able to observe, judge and estimate objects far away as in driving; closely as in reading communication.

Hearing: Constantly communicates with employees, providers, team-mates, and others.

Cognitive Requirements:

Concentrate: Constantly able to concentrate on minimal detail with little, minimal and/or constant interruptions.

Attention Span: Constantly needs to task/function for 10 minutes at a time up to and including more than 60 minutes at a time.

Conceptualization: Constantly able to understand and relate to specific ideas either one at a time and/or several at a time. Constantly able to understand and relate to concepts behind specific ideas and theories behind several related concepts.

Memory: Constantly able to remember tasks/assignments given to self and others during course of the day and over long periods of time.

Communication: Constantly able to communicate verbally using advanced level vocabulary. Constantly able to communicate in written word, using checklists with simple sentences and using advanced written skills.

Work Environment:

Work is generally performed within an office environment with standard office equipment available. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc.

OSHA Classification:

Job Classification III: Position has no occupational exposure to blood or other potentially infectious materials.

Job Specific Expectations Design & Creative Development:

Produce high-quality digital and print materials, including patient education assets, provider communications, social media graphics, presentation decks, marketing collateral, and conference/exhibition materials.

Apply strong typography, layout, and visual design principles to create clear, effective, and engaging content for patient, provider, and executive audiences.

Develop new brand assets and contribute to campaign-level creative while ensuring consistency across the organization’s family of brands.

Translate complex clinical, operational, or business information into easy-to-understand visual communications that support marketing and business objectives.

Brand Management & Compliance:

Act as brand steward to protect, strengthen, and consistently represent each brand’s visual identity across all communication channels.

Enforce adherence to brand guidelines, style standards, and healthcare compliance requirements across the organization.

Ensure visual consistency and accuracy across multichannel campaigns, including email marketing, content marketing, social media, websites, and events.

Cross-Functional Collaboration:

Work closely with sales, business development, marketing, clinical, and compliance teams to gather requirements, clarify messaging, and support organizational priorities through effective design.

Support the consistent delivery of internal communications, including newsletters and town hall presentations.

Participate in brainstorming sessions, project kickoffs, and feedback sessions to ensure alignment and deliver polished, on-brand creative.

Communicate clearly with stakeholders of varying technical and creative backgrounds, offering design rationale and guidance as needed.

Company Expectations Effective Communication:

Delivers information in a clear, concise, and compelling manner to effectively engage others and achieve desired results

Uses good judgment as to what to communicate to whom as well as the best way to get that accomplished

Speaks in a clear and credible manner, selecting the right tone for the situation and audience

Listens to others and allows them to make their point

Uses good judgment about when to share external information as well as who should be informed

Delivers targeted, actionable communications and invites two-way communication

Quality of Work:

Has established a track record of producing work that is highly accurate, demonstrates attention to detail and reflects well on the Company

Is personally committed to high quality work and encourages others to have similar standards

Process Improvement:

Identifies opportunities for improvement and innovation

Articulates an understanding of the rationale for change

Removes barriers and resistance and implements desired processes or modifies desired behaviors

Promotes innovation and continuous improvement

Time Management:

Prioritizes tasks and manages time to ensure that deadlines are met

Plans his or her time and sticks to those plans

Prevents or manages interruptions until the highest priority tasks are accomplished

Teamwork:

Effective Team Player who contributes specific skills and compliments those of his or her team-mates

Works collaboratively to accomplish company goals and objectives and believes they are a part of something greater than themselves

Communicates in an open and candid manner and can be counted upon to fulfill any commitments made to others on the team

Co-creating solutions while cooperating with others

Displaying energy and enthusiasm for team related activities while balancing the role of leading and following

Proactively works to build trust amongst members of the team and the Company

Driving Results:

Commits to the overall wellbeing of CRH by challenging oneself and others to excel and holding oneself and others accountable for achieving all results

Executes to achieve desired outcomesModels accountability for achieving results

Regularly monitors performance and communicates progress

Sets expectations for a high standard of performance

Managing Multiple Priorities:

Handles multiple assignments and priorities yet still fulfills all commitments

Readily accepts new responsibilities and adapts well to changes in procedures

Gives appropriate priorities to various work demands

Handles sensitive or difficult issues with grace and confidence

Remains clear-headed and focused and inspires others to do the same

Remains objective in the face of strong emotions

Can acknowledge strong emotions without being unduly influenced by their intensity

Building Company Commitment:

Demonstrates commitment, loyalty, and appreciation for the Company

Conveys a high level of concern for the well-being of all employees and providers helping to ensure that both their needs and those of the Company are met

Consistently speaks highly of the Company, its employees, and its mission

Seniority Level Mid-Senior level

Employment Type Full-time

Job Function Design, Art/Creative, and Information Technology

Industries Medical Device

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