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LibraryLinkNJ Technology Advisory Group

Library Systems Manager - Cherry Hill Public Library

LibraryLinkNJ Technology Advisory Group, Cherry Hill, New Jersey, United States

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Library Systems Manager - Cherry Hill Public Library Filing Deadline:

Friday, December 12, 2025

Full Time Position

Hours: 35 hours per week | Salary: $65,000-85,000

About the Position:

The Cherry Hill Public Library is seeking to hire an experienced manager who can oversee all in-house technology systems. We are a state-of-the-art library in a thriving and diverse suburban community. The ideal candidate will be a dynamic, responsible leader ready to keep up within a busy library. This individual will lead strategic and sustained technological innovations, and will coordinate their operations and assessment. This position will play a key role in improving patrons’ overall technology experience, which contributes to the success of the Library.

Duties will include (but are not limited to):

Maintaining, troubleshooting, and arranging service for all system hardware and software – includes staff and public PCs, website support, library ILS, copy/fax/scan machines, library databases, cybersecurity, printers and printing kiosks, self-checkout stations, and more. Includes scheduled maintenance and upgrades on all hardware and software, and keeping an inventory of all IT equipment.

Managing all daily support tickets: handling public and staff-related concerns about hardware and software in a timely manner.

Managing all Computer Lab staff, both full time and part time: conducting performance evaluations, providing coaching and feedback, and recommending personnel actions.

Coordinating all Computer Lab staff scheduling and duties.

Coordinating, planning and implementing information technology systems, including investigating new tools and services. Working with management to evaluate existing services. Keeping current with innovations and best practices in libraries.

Teaching technology classes to the public.

Developing and monitoring IT budget.

Serving key role in backup and recovery activities and disaster recovery planning.

Qualifications:

Thorough and comprehensive knowledge of IT principles, processes, systems and standards.

Ability to prioritize library-industry standards of patron privacy while also maximizing cybersecurity.

Deep understanding of technology innovations in library services.

Expertise in library technology applications that can extend collections and services.

Ability to work and communicate effectively with library management and staff. Must thrive while working in a team-based environment as well as independently.

Excellent communication and customer service skills – written and verbal.

A positive, problem-solving mentality.

Flexibility and willingness to assist other departments as needed.

Ability to develop and maintain effective knowledge-based relationships with vendors.

Teaching or computer instruction experience a plus.

Education:

A bachelor’s degree from an accredited college or university in computer science or information technology, or equivalent. A Masters in Library and Information Science from an ALA-accredited program highly desired. M.C.S.E. desired. A minimum of three years’ experience in systems administration and/or emerging technologies. Public library or municipal experience preferred. One year of supervisory experience required.

Knowledge and Abilities:

Knowledge of Koha ILS a plus. Ability to learn the library POS systems: SAM/Comprise, self-check, others.

Ability to work harmoniously with colleagues, librarians, supervisors and with adult and juvenile patrons of the library.

Ability to lead a team and manage a complex schedule.

Ability to understand the importance of following established procedures and regulations.

Ability to work and perform tasks without supervision.

Qualifications:

Successfully pass a criminal background check

New Jersey residency required pursuant to NJSA 54:14-7 (L. 2011, Chapter 70), if selected for the position

Schedule:

This is a full time (35 hours a week) position, nights and weekend work may be required.

About the Library:

The Cherry Hill Public Library is the largest municipal library in the southern New Jersey area. The Library is open seven days a week and is operational Monday through Wednesday from 10:00 am to 9:00 pm, Thursday, Friday and Saturday 10:00 am to 5:00 pm, and 1:00 pm to 5:00 pm 32 Sundays a year. (Hours subject to change.)

How to Apply:

All employment applications (cover letter and resume) may be emailed tojpurcell@chplnj.org with the subject line “Library Systems Manager” or mailed to the address below:

Administration

Cherry Hill Public Library

1100 Kings Highway North

Cherry Hill, NJ 08034

Attention: Jennie Purcell – Library Systems Manager

“Good Faith” Salary, Range, or Rate of Pay

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