TriWest Healthcare Alliance
Instructional Designer Senior
TriWest Healthcare Alliance, Phoenix, Arizona, United States, 85003
Profile
We offer remote work opportunities in the following locations ONLY:
AK, AR, AZ, CO, DC, FL, HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TN, TX, UT, VA, WA, WI, WY.
US Citizenship Required – Our Department of Defense contract requires US citizenship and a favorably adjudicated DOD background investigation for this position.
Veteran, Military Spouse or Military Affiliated are encouraged to apply!
Job Summary Under the Manager of Talent Development, will support the Talent Acquisition and Development Department. Assists both internal and external TriWest customers achieve their performance goals by developing instructionally sound training materials and strategies. Collaborates with internal and external subject matter experts, creates storyboards/process maps, and hands the storyboard/process map off to development team. Teaches departmental staff and others the fundamentals of adult learning theory and instructional design.
Education & Experience
Bachelor's degree in Education, Instructional Technology, Training & Development or related field
5 years of instructional design experience using recognized ISD models
4 years experience creating storyboards/process maps for web-based deployment
Multimedia instructional design expertise
Experience in designing self-paced, instructor-led, blended learning, video, and e-Learning training programs
Preferred
Master's degree in Education, Instructional Technology, Training & Development or related field
Experience using multimedia/graphics software
Key Responsibilities
Define learning objectives
Partner with delivery team/subject matter experts to conduct needs assessments
Perform job, task, and learner analyses
Select media (for example, computer-based training, video, print based)
Develop curriculum plans
Write, develop, and revise instructor and participant course materials
Prepare job aids
Conduct pilot tests of materials
Make training intervention recommendations
Develop specific instructional strategies and macro‑/micro‑level design documents for individual courses
Facilitate small and large group interventions
Serve as a Design Consultant to other Training & Career Development staff
Develop training evaluations
Regular and reliable attendance is required.
Competencies
Coaching / Training / Mentoring:
Actively foster actions required for desired business outcomes through ongoing constructive feedback.
Commitment to Task:
Ability to organize people or tasks, adjust to priorities, learn systems, within time constraints and with available resources; Detail‑oriented.
Communication / People Skills:
Ability to influence or persuade others under positive or negative circumstances; Adapt to different styles; Listen critically; Collaborate.
Computer Literacy:
Ability to function in a multi‑system Microsoft environment using Word, Outlook, TriWest Intranet, the Internet, and department software applications.
Coping / Flexibility:
Resiliency in adapting to a variety of situations and individuals while maintaining a sense of purpose and mature problem‑solving approach is required.
Empathy / Customer Service:
Customer‑focused behavior; Helping approach, including listening skills, patience, respect, and empathy for another's position.
Independent Thinking / Self‑Initiative:
Critical thinkers with ability to focus on things which matter most to achieving outcomes; Commitment to task to produce outcomes without direction and to find necessary resources.
Multi‑Tasking / Time Management:
Prioritize and manage actions to meet changing deadlines and requirements within a high volume, high stress environment.
Organizational Skills:
Ability to organize people or tasks, adjust to priorities, learn systems, within time constraints and with available resources; Detail‑oriented.
Working Conditions
Must be available to cover any work shift
Works in a standard office environment, with limited travel
Extensive computer work with prolonged sitting
Level II IT security clearance required
Company Overview Taking Care of Our Nation’s Heroes.
It’s Who We Are. It’s What We Do.
Do you have a passion for serving those who served?
Join the TriWest Healthcare Alliance Team! We’re On a Mission to Serve®!
Our job is to make sure that America’s heroes get connected to health care in the community.
At TriWest Healthcare Alliance, we’ve proudly been on that important mission since 1996.
Benefits We’re more than just a health care company. We’re passionate about serving others! We believe in rewarding loyal, hard‑working people who are willing to learn as they grow. TriWest Healthcare Alliance values teamwork. Join our team, fulfill your responsibilities, and you may also be considered for frequent pay raises, overtime opportunities to earn even more, recognition and reward programs, and much more. Of course, we also offer a comprehensive and progressive compensation and benefits package that includes:
Medical, Dental and Vision Coverage
Paid time off
401(k) Retirement Savings Plan (with matching)
Short‑term and long‑term disability, basic life, and accidental death and dismemberment insurance
Tuition reimbursement
Paid volunteer time
Equal Employment Opportunity TriWest Healthcare Alliance is an equal employment opportunity employer. We are proud to have an inclusive work environment and know that a diverse team is a strength that will drive our success. To that end, TriWest strives to create an inclusive environment that supports diversity at every organizational level, and we highly encourage candidates from all backgrounds to apply. Applicants are considered for positions based on merit and without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or any other consideration made unlawful by applicable federal, state, or local laws.
#J-18808-Ljbffr
US Citizenship Required – Our Department of Defense contract requires US citizenship and a favorably adjudicated DOD background investigation for this position.
Veteran, Military Spouse or Military Affiliated are encouraged to apply!
Job Summary Under the Manager of Talent Development, will support the Talent Acquisition and Development Department. Assists both internal and external TriWest customers achieve their performance goals by developing instructionally sound training materials and strategies. Collaborates with internal and external subject matter experts, creates storyboards/process maps, and hands the storyboard/process map off to development team. Teaches departmental staff and others the fundamentals of adult learning theory and instructional design.
Education & Experience
Bachelor's degree in Education, Instructional Technology, Training & Development or related field
5 years of instructional design experience using recognized ISD models
4 years experience creating storyboards/process maps for web-based deployment
Multimedia instructional design expertise
Experience in designing self-paced, instructor-led, blended learning, video, and e-Learning training programs
Preferred
Master's degree in Education, Instructional Technology, Training & Development or related field
Experience using multimedia/graphics software
Key Responsibilities
Define learning objectives
Partner with delivery team/subject matter experts to conduct needs assessments
Perform job, task, and learner analyses
Select media (for example, computer-based training, video, print based)
Develop curriculum plans
Write, develop, and revise instructor and participant course materials
Prepare job aids
Conduct pilot tests of materials
Make training intervention recommendations
Develop specific instructional strategies and macro‑/micro‑level design documents for individual courses
Facilitate small and large group interventions
Serve as a Design Consultant to other Training & Career Development staff
Develop training evaluations
Regular and reliable attendance is required.
Competencies
Coaching / Training / Mentoring:
Actively foster actions required for desired business outcomes through ongoing constructive feedback.
Commitment to Task:
Ability to organize people or tasks, adjust to priorities, learn systems, within time constraints and with available resources; Detail‑oriented.
Communication / People Skills:
Ability to influence or persuade others under positive or negative circumstances; Adapt to different styles; Listen critically; Collaborate.
Computer Literacy:
Ability to function in a multi‑system Microsoft environment using Word, Outlook, TriWest Intranet, the Internet, and department software applications.
Coping / Flexibility:
Resiliency in adapting to a variety of situations and individuals while maintaining a sense of purpose and mature problem‑solving approach is required.
Empathy / Customer Service:
Customer‑focused behavior; Helping approach, including listening skills, patience, respect, and empathy for another's position.
Independent Thinking / Self‑Initiative:
Critical thinkers with ability to focus on things which matter most to achieving outcomes; Commitment to task to produce outcomes without direction and to find necessary resources.
Multi‑Tasking / Time Management:
Prioritize and manage actions to meet changing deadlines and requirements within a high volume, high stress environment.
Organizational Skills:
Ability to organize people or tasks, adjust to priorities, learn systems, within time constraints and with available resources; Detail‑oriented.
Working Conditions
Must be available to cover any work shift
Works in a standard office environment, with limited travel
Extensive computer work with prolonged sitting
Level II IT security clearance required
Company Overview Taking Care of Our Nation’s Heroes.
It’s Who We Are. It’s What We Do.
Do you have a passion for serving those who served?
Join the TriWest Healthcare Alliance Team! We’re On a Mission to Serve®!
Our job is to make sure that America’s heroes get connected to health care in the community.
At TriWest Healthcare Alliance, we’ve proudly been on that important mission since 1996.
Benefits We’re more than just a health care company. We’re passionate about serving others! We believe in rewarding loyal, hard‑working people who are willing to learn as they grow. TriWest Healthcare Alliance values teamwork. Join our team, fulfill your responsibilities, and you may also be considered for frequent pay raises, overtime opportunities to earn even more, recognition and reward programs, and much more. Of course, we also offer a comprehensive and progressive compensation and benefits package that includes:
Medical, Dental and Vision Coverage
Paid time off
401(k) Retirement Savings Plan (with matching)
Short‑term and long‑term disability, basic life, and accidental death and dismemberment insurance
Tuition reimbursement
Paid volunteer time
Equal Employment Opportunity TriWest Healthcare Alliance is an equal employment opportunity employer. We are proud to have an inclusive work environment and know that a diverse team is a strength that will drive our success. To that end, TriWest strives to create an inclusive environment that supports diversity at every organizational level, and we highly encourage candidates from all backgrounds to apply. Applicants are considered for positions based on merit and without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or any other consideration made unlawful by applicable federal, state, or local laws.
#J-18808-Ljbffr