Christian Brothers Automotive Corporation
Automotive Service Advisor / Writer | *Up To $120K & Weekends Off | Lakeway
Christian Brothers Automotive Corporation, Austin, Texas, us, 78716
Job Title
Automotive Service Advisor / Writer
Location 1811 Ranch Road 620 North, Lakeway, TX 78734
Job Overview As an Automotive Service Advisor / Writer with Christian Brothers Automotive, you are the person that our guests look to when they need help with their vehicle. You are the person that our guests see every time they make an investment into their vehicle, because of these reasons you play a large role in building relationships with our guests. Service Advisors have the responsibility of taking our guest through the entire repair process, keeping them informed of the status of their vehicle and ensuring their satisfaction before they leave our facility.
Responsibilities
Greet every guest that enters our facility with hospitality and respect
Present the best solution to properly repair our guest’s vehicle in a way that is easy for them to understand
Manage the store’s workflow in an effective and efficient manner
Consistently and effectively sell our services without jeopardizing honesty and integrity
Maintain a positive attitude and team atmosphere at all times
Communicate on the phone in a clear professional manner
Build long‑term relationships between the store, yourself and the guest
Directs, coordinates, and participates in performing guest service activities
Shuttle guests as needed in CBA branded vehicle
Ensure that all repairs are performed to proper specifications.
Work together as a team and assist other employees as needed.
Other duties as assigned.
Qualifications
Current driver’s licenses
Driving record acceptable to our current insurance carrier
Proficiency in Windows‑based computer software and automotive store applications
Experience in an Automotive Customer Service role or Automotive Service Write/Advisor/Sales role required
Physical Requirements
Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pm
Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)
Occasionally lifting and carrying objects over 50 lbs.
Keeping a brisk work pace in a high‑volume environment
Benefits
Compensation: *Up To $120K with Bonuses For Highly Qualified Candidates
Earn More with Team Performance Bonuses
Closed Every Weekend To Spend Time With Family & Friends
Employer‑paid Financial Wellness Program and App, SmartDollar & EveryDollar
Three Weeks of Paid Vacation after One Year of Employement
Paid Holidays
Healthcare Benefits Available
Matching Retirement Plans
Continuous Training Available Through The CBA Flywheel Learning System
Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards
Employee Appreciation Events
Chaplain Care Support Available
Weekly Team Lunches
Locally Owned and Operated
Company Description Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture‑level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full‑time live technician support and access to our private Technician Assistance Center.
Employment Information
Seniority level: Not Applicable
Employment type: Full‑time
Job function: Other
Industry: Motor Vehicle Manufacturing
Equal Opportunity Statement All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At‑will" employment practices. The local franchisee is responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling, and supervision. If you are hired for this position, you also understand and acknowledge that the local franchisee will be your employer and that CBAC will not be your employer.
Referrals increase your chances of interviewing at Christian Brothers Automotive Corporation by 2x.
#J-18808-Ljbffr
Location 1811 Ranch Road 620 North, Lakeway, TX 78734
Job Overview As an Automotive Service Advisor / Writer with Christian Brothers Automotive, you are the person that our guests look to when they need help with their vehicle. You are the person that our guests see every time they make an investment into their vehicle, because of these reasons you play a large role in building relationships with our guests. Service Advisors have the responsibility of taking our guest through the entire repair process, keeping them informed of the status of their vehicle and ensuring their satisfaction before they leave our facility.
Responsibilities
Greet every guest that enters our facility with hospitality and respect
Present the best solution to properly repair our guest’s vehicle in a way that is easy for them to understand
Manage the store’s workflow in an effective and efficient manner
Consistently and effectively sell our services without jeopardizing honesty and integrity
Maintain a positive attitude and team atmosphere at all times
Communicate on the phone in a clear professional manner
Build long‑term relationships between the store, yourself and the guest
Directs, coordinates, and participates in performing guest service activities
Shuttle guests as needed in CBA branded vehicle
Ensure that all repairs are performed to proper specifications.
Work together as a team and assist other employees as needed.
Other duties as assigned.
Qualifications
Current driver’s licenses
Driving record acceptable to our current insurance carrier
Proficiency in Windows‑based computer software and automotive store applications
Experience in an Automotive Customer Service role or Automotive Service Write/Advisor/Sales role required
Physical Requirements
Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pm
Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)
Occasionally lifting and carrying objects over 50 lbs.
Keeping a brisk work pace in a high‑volume environment
Benefits
Compensation: *Up To $120K with Bonuses For Highly Qualified Candidates
Earn More with Team Performance Bonuses
Closed Every Weekend To Spend Time With Family & Friends
Employer‑paid Financial Wellness Program and App, SmartDollar & EveryDollar
Three Weeks of Paid Vacation after One Year of Employement
Paid Holidays
Healthcare Benefits Available
Matching Retirement Plans
Continuous Training Available Through The CBA Flywheel Learning System
Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards
Employee Appreciation Events
Chaplain Care Support Available
Weekly Team Lunches
Locally Owned and Operated
Company Description Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture‑level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full‑time live technician support and access to our private Technician Assistance Center.
Employment Information
Seniority level: Not Applicable
Employment type: Full‑time
Job function: Other
Industry: Motor Vehicle Manufacturing
Equal Opportunity Statement All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At‑will" employment practices. The local franchisee is responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling, and supervision. If you are hired for this position, you also understand and acknowledge that the local franchisee will be your employer and that CBAC will not be your employer.
Referrals increase your chances of interviewing at Christian Brothers Automotive Corporation by 2x.
#J-18808-Ljbffr