Ad Policy Manager, Advertising Trust Policy Job at Amazon in Seattle

Ad Policy Manager, Advertising Trust Policy

Job ID: 2959915 | Amazon.com Services LLC

Overview

Advertising is one of the fastest growing businesses at Amazon, creating challenges in managing large volumes of advertising submissions while maintaining a high customer experience and working at the speed advertisers demand. We believe that well‑executed advertising can enhance our customer experience and generate a positive ROI for our advertising partners.

Key Responsibilities

• Policy creation and management from rationale to policy language to communication to technical implementation to ongoing monitoring through data.
• Clearly communicate risks, including through high quality written presentations, behind policies to internal stakeholder teams to support understanding and consensus of policy positions.
• Work with product teams by creating business requirement documents to ensure policy compliance for developing ad products.
• Build collaborative relationships across other policy teams within the Ad Trust Policy team, across Ads Trust, the Sales organization, Legal, PR, Public Policy and other business units outside Ads as necessary to support policy management.
• Occasionally support high‑risk and high‑impact escalations in partnership with moderation and tiered support teams.
• Build an understanding of how ad tech systems generally function and how Amazon’s functions to inform policy work.

A day in the life: In a typical day a Policy Manager monitors policies for accuracy and fit using a variety of signals and may handle escalated questions related to compliance with our ad policies in categories. They develop knowledge in locale specific requirements and make decisions that consider cultural and societal norms, build policy recommendations based on assessing risk across multiple risk vectors, work with product teams to understand the intersection of policy and product, partner with internal publishers and external supply partners, and identify areas for collaboration, resource sharing and escalation management coordination between multiple teams across Amazon that work in the same space.

Basic Qualifications

• Awareness of current and emerging events that impact policy positions.
• 3+ years’ experience in ad tech, product policy, advertising policy, content policy, or related roles with a policy focus.
• Experience effectively collaborating with Public Relations, Legal, and Public Policy teams.
• Ability to work effectively with cross‑functional groups within a matrixed organization.
• Experience managing, analyzing and communicating results to senior management.
• Excellent communication (verbal and written) and collaboration skills that enable earning trust at all levels, including leadership.
• Ability to find data to make complex decisions.

Preferred Qualifications

• Master’s degree, law degree, or MBA.
• Proven experience owning and managing large scale policy changes.
• Proven experience working with metrics and data analysis.
• Proven experience working on digital advertising in policy, compliance, legal.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These duties include the responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay for this position ranges from $106,600/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign‑on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.