Daniel Boone Regional Library is hiring: Library Aide- Kiosk/Shelving in Columbi

Position Hours: Tuesday 9-1, Thursday 8-12, Saturday 9-1. Total 12 hours.

Position Overview

The Library Kiosk/Shelving Aide performs routine repetitive clerical and/or non-complex library duties involving, but not limited to, providing excellent customer service by assisting patrons with food and beverage orders, shelving library materials by type, broad subject field, alphabetically or numerically by information on spine or label, and handling cash and credit/debit transactions. Work is performed in accordance with well-defined procedures. Although some duties are performed under direct supervision, Library Kiosk/Shelving Aide may perform duties with some independence once procedures are learned.

Core Competencies

• Customer Service – quality customer service delivered to co-workers, virtual users and building users.
• Communication – clear and effective communication is basis for success in relations with co-workers, managers, users.
• Learning and Personal Growth – lifelong learning and continual improvement.
• Ethics and Values – employees practice the library’s ethics and values.

Position-Specific Competencies

• Technology – proven computer literacy with adequate keyboarding skills; basic email functions.
• Accountability – ownership for work, following up on commitments, focus on individual and library results.

Essential Duties

• Kiosk
  • Assist patrons with food and beverage orders; prepare orders and calculate amount due.
  • Operate cash register; make change and take money for items purchased such as food, beverages, copies, and charges for supply items and library services as needed.
  • Adhere to food handling guidelines as required by the county health department.
  • Regularly wipe down and examine patron seating areas in the lobby to keep area tidy and clean.
  • Answer routine or directional inquiries or refer patrons to appropriate staff for assistance.
  • Prepare kiosk for business; stock inventory of items sold, prepare cash drawer and register for operation.
  • Prepare kiosk for closing; clean kiosk area and close out cash drawer.
• Shelving
  • Shelve library materials by type, broad subject field, alphabetically or numerically by information on spine or label.
  • Shift materials from one location to another in accordance with specific instructions.
  • Regularly examine shelves to determine if materials are properly placed.
  • Straighten; make shelves and area around the shelves look neat.
  • Pull available materials from the shelves and process them to fill holds.
  • May pull expired and cancelled holds from the available hold shelf and process them for shelving or new holds.
  • May troubleshoot the Holds process, consulting with supervisor as necessary for successful resolution of complex problems.
  • Load book carts and put in alphabetical or Dewey Decimal order to be shelved in appropriate collections.
  • Regularly empty all outside book drops, and indoor book drops as requested.
  • Transport loaded book carts to designated areas in the stacks as assigned.
  • Maintain the log showing the number of carts to be shelved within each collection area by accurately recording new carts and completed carts.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Scheduling and Shift Assignments

Duties and responsibilities as required by business necessity may be added, deleted or changed at any time. Scheduling and shift assignments and work location may be changed at any time.

Physical, Environmental, And Special Working Conditions

• Position requires standing for extended periods of time, pushing book carts, bending, stooping, reaching, lifting, and working on a computer.
• Moderately quiet work environment. Work will be required on evenings and weekends.
• All library employees may be called upon to assist other departments in a declared emergency situation.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Job Requirements

Minimum age of 16 years and completion of the tenth grade of high school or equivalent education. Columbia/Boone County Health food handlers card required after hire.

Preferred Job Requirements

Prefer up to one month related experience or training; or an equivalent combination of education and experience.

Legal Notice

Equal Employment Opportunity. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, sex, disability, or sexual orientation.