Director, PR & Communications Job at Flexport in San Francisco

About Flexport At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Director, Marketing & Communications Key Responsibilities Drive forward the global marketing strategy to drive revenue growth, customer retention, and brand equity Align closely with sales, product, and executive leadership on commercial goals and campaign execution Build marketing programs that move the needle across full-funnel acquisition, conversion, and expansion Support go-to-market strategy for new product launches, including Flexport’s proprietary tech releases Partner with product and commercial teams to craft compelling positioning, messaging, and launch plans PR, Communications, and Content Support earned media, PR, and executive communications for the company Manage media relationships and inbound media opportunities Support internal communications, ensuring company-wide alignment and employee engagement Oversee content across all owned channels, including the Flexport blog, social media, newsletters, and reports Drive t hought leadership initiatives that position Flexport as a leading voice in logistics, technology, and trade policy Drive social media strategy ensuring a consistent and impactful brand voice across platforms Align editorial content with Flexport’s commercial priorities, product roadmap, and industry trends Marketing Mechanisms & Analytics Own driving the marketing team’s planning and measurement mechanisms including weekly standups, WBRs, and QBRs. Partner with the marketing operations and digital performance teams to dive deep and identify opportunities for optimization. Partner cross-functionally with enablement and sales teams to ensure a healthy intake flow and customer experience. Lead a team of 2-3 direct reports with potential to grow. Mentor future leaders, foster a culture of ownership and collaboration, and scale team capabilities as the business grows Manage a multi-million dollar marketing and communications budget Oversee agency relationships, vendor contracts, and tool stack investments Ensure spend is aligned to business priorities, performance targets, and scalability You Should Have: 10+ years of experience in B2B marketing, communications, or partnerships—ideally in technology, logistics, or other complex global industries A strong track record of building and scaling high-impact marketing teams and programs Deep expertise across product marketing, content, communications, performance marketing, and brand Experience managing high-stakes media relationships and guiding executive communications A portfolio of successful product launches, strategic campaigns, and brand building at scale Fluency in marketing operations, attribution, funnel optimization, and web strategy Outstanding communication, leadership, and collaboration skills Strategic thinking matched with operational rigor and a bias for execution The US base salary range for this position (this does not include bonus, equity and benefits): $185,000 - $230,000 USD Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. #J-18808-Ljbffr In Summary: Flexport is shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people . Companies of all sizes use Flexport technology to move more than $19B of merchandise across 112 countries a year . Director, Marketing & Communications will drive forward the global marketing strategy to drive revenue growth, customer retention, and brand equity . En Español: En Flexport, creemos que el comercio global puede mover a la raza humana hacia adelante. Es por eso que es nuestra misión hacer el comercio mundial tan fácil que habrá más de él. Estamos dando forma al futuro de una industria de $10T con soluciones impulsadas por tecnología innovadora y personas excepcionales. Hoy en día, empresas de todos los tamaños desde marcas emergentes hasta Fortune 500 utilizan la tecnología Flexsport para mover más de $19B de mercancías en 112 países al año. La reciente crisis de cadena de suministro global ha puesto a Flexports en un escenario central mientras continuamos desempeñando un papel fundamental en cómo se mueven las mercancías alrededor del mundo. Nos sentimos orgullosos de tener el apoyo de los mejores inversores del juego que creen en nuestra misión, soluciones y gente. ¿Está listo para abordar los desafíos globales que afectan a las empresas, la sociedad y el medio ambiente? Ven a unirse a nosotros. Director, Marketing & Comunicaciones Responsabilidades Claves de Ejercicios Tecnológicos Proyectar estrategias de marketing global para impulsar el crecimiento de ingresos, retención de clientes y equidad de marca Alinearse estrechamente con ventas, producto y liderazgo ejecutivo en objetivos comerciales y ejecución de campañas Construir programas de marketing que muevan la aguja a través de adquisición completa, conversión y expansión Apoyo a la estrategia de salida al mercado para nuevos lanzamientos de productos, incluidos Flexport Experiencias Principales de comercialización Impulsando equipos asociados para crear posicionamiento convincente, mensajería comercial, y planes de lanzamiento de relaciones públicas, Comunicaciones y contenidos Soporte a medios ganados, relaciones públicas y relaciones ejecutivas para la empresa Gestionar oportunidades de comunicación interna e inbound Servicio de apoyo Asegurar que los canales de marketing intersectoriales se alineen y desarrollen todas las capacidades del equipo de negocio Otros miembros del grupo de negocios deben gestionar sus competencias como líderes en términos generales o competitivos, mejorar su capacidad de mercadotecnologías sociales y otras tecnologías de gestión de las comunicaciones Técnicas de voz, una visión más amplia, manejo de mercados y desarrollo de redes sociales, planificación de proyectos de datos y servicios de trabajo, así como sistemas de marketing y otros mecanismos de marketing, logísticos y estrategios de marketing de alta calidad de mercado, etc. Todos los solicitantes cualificados recibirán una consideración para el empleo independientemente de su raza, color, religión, sexo, origen nacional, edad, discapacidad física y mental, estado de salud, condición matrimonial y familiar, orientación sexual, identidad y expresión de género, estatus militar y veterano y cualquier otra característica protegida por la ley aplicable. #J-18808-Ljbffr