Service Writer - Winchester Job at Winchester Equipment Co. in Winchester

Winchester Equipment Co., a growing company selling, renting and servicing top-of-the-line agricultural, construction, material handling and outdoor power equipment, has an immediate opening for a Service Writer. Our ideal candidate will be responsible for: Answering phone calls, intake of customer’s description of equipment issue Repair order management Scheduling Service appointments and assigning to technicians Providing cost and time estimates for repairs Communicating the customer’s concerns to the technicians Keeping the customer informed of their equipment’s status Customer Satisfaction Requirements: Highly motivated and goal driven Excellent Customer Service skills Excellent telephone and computer skills Should be able to lift up to 50 lbs. Attention to detail and accuracy Prior experience with construction equipment preferred We offer competitive wages and a comprehensive benefits package including Health, Dental and Life Insurance, 401(k) Retirement Savings Plan w/Company Match, Profit Sharing Plan, PTO / Paid Holidays, Boot Allowance, Training & Development #J-18808-Ljbffr