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Café Ba-Ba-Reeba!

Marketing Communications Specialist

Café Ba-Ba-Reeba!, Chicago, Illinois, United States, 60290

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Overview Hiring Now: Marketing Communications Specialist

Lettuce Entertain You Restaurants is looking for a

Marketing Communications Specialist

with 3+ years of marketing email/SMS experience to join our team at the Lettuce Corporate Office on the far north side of Chicago. We reward our teams with benefits, career-long training and growth opportunities.

A Few of Our Benefits:

Competitive Salary

Paid Time Off - including Paid Holidays, Personal Days & Vacation

401(k)

Blue Cross Blue Shield Medical Insurance

Dental & Vision Insurance

Life, Accident Protection & Critical Illness Insurance

Domestic Partner Benefits

Restaurant Discounts

Employee Assistance Program - focusing on a commitment to mental health & wellness

Why Work With Lettuce?

Lettuce is a culinary-driven restaurant company with a genuine commitment to our people: we welcome unique perspectives and nurture diverse talents at 130+ locations, supported by our Culture of Caring. If you’re ready to be a part of what we do next, then explore your possibilities at Lettuce and apply today!

Candidates must be able to commute to Lettuce Corporate (5419 N Sheridan Rd, Chicago IL 60640); a hybrid work schedule is available after training is fully completed! EOE. We participate in E-Verify / Participamos en E-Verify

Responsibilities Develops, leads, and executes all Lettuce email and SMS campaigns and programs. This includes building targeted audience segments, creating automated workflows, optimizing customer journeys, and executing A/B and multivariate testing. Manages the email and SMS calendars, cadence, and content creation. Oversees performance reporting and analysis to identify opportunities, improve engagement, and support stronger, more personal connections with our guests.

Develop, lead and execute Lettuce email/SMS campaigns and programs

Create effective email/SMS marketing campaigns, and manage creative briefs, and ensure all deadlines are met

Develop and implement a segmentation and personalization strategy to target relevant guests for email/SMS campaigns and optimize performance

Manage contact database, optimize list health and send performance

Develop and code the list segmentation for marketing campaigns

Create strategies to optimize guest journeys and execute data-driven predictive experiences

Develop persuasive, on-brand copy designed to engage guests and drive conversions with a clear call-to-action

Work with corporate Graphic Design team to create templates and to execute email/SMS marketing messaging

Manage review and approval process for email/SMS content, testing all links for quality assurance and accuracy, and ensuring that all messages are mobile-friendly and optimized for all platforms

Model and promote teamwork across all teams

Use tact and good judgment when dealing with challenges pertaining to guests, vendors and employees, and respond with patience and courtesy

Work a variety of days and shifts (including early mornings, late nights and weekends) at multiple sites with or without overnight travel, as needed

Occasionally retrieve and distribute files or office supplies weighing up to 10 pounds

Qualifications

3+ years of marketing email/SMS experience

Salary RangeUSD $75,000.00 - USD $85,000.00 /Yr.

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