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Proliance Surgeons, Inc.

Authorizations Coordinator

Proliance Surgeons, Inc., Puyallup, Washington, United States, 98374

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Rainier Orthopedic Institute Clinic Puyallup, 3801 5th St SE, Puyallup, Washington, United States of America

Job Description At Proliance Surgeons, Bellingham Surgery Center and Surgery Center at Valley our patients come from all walks of life — and so do we. We hire and support people from diverse backgrounds, fostering growth and development to make Proliance a great place to work. Our unique experiences and perspectives help us deliver

Exceptional Outcomes, Personally Delivered.

We are proud to offer a comprehensive and competitive benefit and pay package including health coverage, 401k with match and profit share, PTO and more! For further details regarding Benefits and Washington State Minimum Wage details please visit our careers page at www.proliancesurgeons.com/careers

Compensation during the offer process will be determined based on factors such as compensation structure, experience, qualifications, and internal equity.

Be Part of Who We Are!

Position Summary The Authorization and Benefits Specialist is responsible for efficiently working accounts receivable for the organization, while maintaining customer service. This position will focus on obtaining prior authorization for procedures.

Schedule Monday-Friday, 8am-4:30pm

Key Duties and Responsibilities The key duties and responsibilities of the Authorization and Benefits Specialist include, but are not limited to:

Coordinates and processes medical prior authorizations for surgical/procedures by reviewing insurance and submitting information needed for coverage

Able to triage incoming calls and requests form provider groups/patient for authorization of services, questions, status updates

Ensure professional communication with patients, clinic personnel, and outside vendors whether over the phone, via email or other written documentation and respond to all inquiries

Maintain a working knowledge of health care plan requirements and health plan networks

Verify and document insurance information as defined by current business practices

Accurately post all payments received from patients, attorney offices and/or insurance companies

Review Explanation of Benefits (EOB), research denials, rejections and/or excessive reductions

Ensure appropriate forms are used when requesting adjustments, insurance transfers or other specific account changes

Prepare, submit and ensure timely claim accuracy for all physician billing to third party insurance carriers either electronically or via hard copy

Make outbound phone calls to patients or insurance companies as follow up to unpaid, denied or rejected billing claims and document according to current policy

Take inbound calls from patients or insurance companies as follow up to unpaid, denied or rejected billing claims and document according to current policy

Review and work any credit balances to determine if patient and/or insurance company refund is applicable

Other duties as assigned

Education/Experience

High School diploma/GED or equivalent

Previous experience in a healthcare facility in relation to accounts receivable or billing practices preferred

Medicare experience strongly preferred.

Insurance experience and knowledge in commercial, work comp, and government payers required

Knowledge, Skills and Abilities

Attention to detail, excellent organizational and time management skills

Ability to work both independently and as a team member

Demonstrated ability to learn quickly and function well in a fast paced, high-pressure environment

Great interpersonal skills; demonstrating patience, composure and cooperation; working well with all patients, physicians, staff, and other business associates

Understanding of and adherence to all safety, risk management and precautionary procedures (OSHA/WISHA), including the consistent respect for confidentiality (HIPAA)

Self-motivated; able to work following specific guidelines and in accordance with detailed instructions; measure self against standard of excellence, overcome obstacles and challenges with little supervision

Work Environment/Physical Demands The work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.

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