Senior CS Ops & Communications Lead (SaaS)

A leading SaaS company in Detroit is seeking an experienced Sr Business Analyst for Customer Success to enhance operational communications and customer satisfaction. The ideal candidate will manage product updates and support processes, contribute to strategies that drive product adoption, and collaborate across teams. A bachelor's degree and over 5 years of relevant experience are required. This role offers a dynamic work environment focused on innovation and growth. #J-18808-Ljbffr