Encore Global
Union Sr Audio Visual Tech - Waldorf Astoria New York
Encore Global, Uniondale, New York, United States
Qualifications
Proficiency in 2 of the following disciplines: Audio, Video, Lighting, and LED. This will be identified through successfully passing the written exam and then evaluation in practical application.
Demonstrate exceptional customer service skills.
Flexibility in schedule
Bachelor’s Degree is preferred.
10+ years of event technology experience with specialty in Audio, Lighting, Projection, or Video is required.
4-5 years of customer service or hospitality experience is preferred.
Ability to interact professionally and effectively with a diverse work force, customer base and senior level management.
Strong customer, client and coworker interface experience and abilities.
Self-starter/works independently.
Technical Qualifications
Perform all digital audio console applications including but not limited to:
Workbench programming and monitoring
Live scan and Axient frequency
Antenna Distribution System setup
Wireless microphone frequency setup
FCC frequency regulatory expertise
Ability to mix large productions to include digital audio consoles
IP based audio source and destination programming and maintenance
Sound shaping, frequency identification and isolation
Multi-page fader programming
Minimum 64 input programming
Band ensemble configuration
Multiple destination sub-mix and mix minus digital audio routing
Frequency monitoring
Line Array Calculation, Setup, and Maintenance
Audio shaping
Beam steerable Line Array setup and maintenance
Audio delay calculation and implementation
Wired and wireless intercom programming
Network signal setup, monitoring, and maintenance
Multi-channel intercom programming
On-site and remote intercom integration
Recording
Level and audio feed management
Recording standards expertise
Multi-format audio codec expertise
Audio processing and editing expertise
Streaming
RTMP encoding expertise
Multi-destination audio mixing
Perform all projection and video capabilities including but not limited to:
Projection
4k image map
4k image blend
Converging projection
40k projector programming configuration
8k Display Management
Programming
IP Mapping and networking capable
16/6 Matrix switching
LivePremier and Alta 4k program certified
8/4 Split Layer management
Content Color grading/matching
IP output formatting
Color space management
Recording
Program/ISO recording capable
Video Record standard expert
Multi-layered record formatting
Post video editing through software
Streaming
HLS, IPTV, OTT programming and management
Multi-stream key over RTMP programming.
Camera
Color Variation production shading
Tally/Genlock live camera utilization
PTZ camera operation
Shot composition
Vectorscope/wave monitor expert
Proficient in performing all lighting console capabilities including but not limited to:
Syntax based programming
100+ lighting unit programming
DMX over ethernet
multi-universe programming (16)
parameter management
color temperature control
FX programming
intelligent lighting fixture preparation
multi-cue programming (100+ cues)
dimmer patching
fixture profile management
timecode syncing,
media server control
light metering
Proficient in performing all LED Wall and Media Server Capabilities including but not limited to:
Processor Programming
non-standard display configuration
LED Wall Ground Support Ballast requirements
video content transcoding
Mapping/Masking
timeline-based editing
remote control surface
fx programming
redundancy programming
timecode syncing
8k Display Management
computer graphics card configuration
General AV Tech work as needed.
Equipment Operation
Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of all audiovisual equipment including what is listed in the technical qualifications section.
Troubleshoots technical issues and resolve problems quickly as they arise.
Complies with all Company security and safety measures.
Ensures equipment is secure from theft and/or damage when in use.
Performs advance work (pre/during/post event) with operations and sales leadership.
Customer Service
Provides excellent service and strives to exceed the expectations and needs of internal and external customers.
Maintains a positive relationship with all clients through effective communication.
Collaborates with internal team on event solutions pre-event and during event to ensure the best possible customer satisfaction.
Understands and fosters the hotel/client relationship.
Equipment Maintenance
Assists team with proper security, storage, inventory, transportation, and maintenance of equipment.
Education/Experience
Bachelor’s Degree is preferred.
10+ years of event technology experience with specialty in Audio, Lighting, Projection, or Video is required.
4-5 years of customer service or hospitality experience is preferred.
Ability to interact professionally and effectively with a diverse work force, customer base and senior level management.
Strong customer, client and coworker interface experience and abilities.
Self-starter/works independently.
Must be able to lift 50 lbs.
Competencies Deliver World Class Service
Hospitality
Ownership
Do The Right Thing
Demonstrates Self-Awareness
Drive Results
See The Big Picture
Decision Quality
Manages Complexity
Value People
Collaborates
Physical Requirements Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequency options consist of: Continuously, Frequently, Occasionally and Never.
Physical Requirements
Sitting:
2-3 Hours
Standing:
4-5 Hours
Walking:
4-5 Hours
Stooping:
2-3 Hours
Crawling:
2-3 Hours
Kneeling:
2-3 Hours
Bending:
2-3 Hours
Reaching (above your head):
2-3 Hours
Climbing:
0-1 Hours
Grasping:
4-5 Hours
Lifting Requirements
Lifting 0 - 15 lbs:
Continuously
Lifting 16 – 50 lbs:
Frequently
Lifting 51 - 100 lbs:
Occasionally
Lifting Over 100 lbs:
Occasionally
Carrying Requirements
Carrying 0 - 15 lbs:
Continuously
Carrying 16 – 50 lbs:
Frequently
Carrying 51 - 100 lbs:
Occasionally
Auditory/Visual Requirements
Close Vision:
Continuously
Distance Vision:
Continuously
Color Vision:
Frequently
Peripheral Vision:
Occasionally
Depth Perception:
Frequently
Hearing:
Continuously
Pushing/Pulling Requirements
Pushing/Pulling 0 - 15 lbs:
Continuously
Pushing/Pulling 16 – 50 lbs:
Frequently
Pushing/Pulling 51 - 100 lbs:
Frequently
Pushing/Pulling Over 100 lbs:
Occasionally
Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
Work Environment Hotel
Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Working times will include irregular hours including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.
The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
Hourly Pay Range: $30.65 - $30.66
The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.
Encore is committed to providing the best benefits options for our employees and families. Click here to view the benefits options for our employees worldwide.
We pride ourselves on cultivating a welcoming culture where every individual is celebrated for their unique strengths and differences. Click here to view details on our commitment to inclusivity and belonging.
#J-18808-Ljbffr
Proficiency in 2 of the following disciplines: Audio, Video, Lighting, and LED. This will be identified through successfully passing the written exam and then evaluation in practical application.
Demonstrate exceptional customer service skills.
Flexibility in schedule
Bachelor’s Degree is preferred.
10+ years of event technology experience with specialty in Audio, Lighting, Projection, or Video is required.
4-5 years of customer service or hospitality experience is preferred.
Ability to interact professionally and effectively with a diverse work force, customer base and senior level management.
Strong customer, client and coworker interface experience and abilities.
Self-starter/works independently.
Technical Qualifications
Perform all digital audio console applications including but not limited to:
Workbench programming and monitoring
Live scan and Axient frequency
Antenna Distribution System setup
Wireless microphone frequency setup
FCC frequency regulatory expertise
Ability to mix large productions to include digital audio consoles
IP based audio source and destination programming and maintenance
Sound shaping, frequency identification and isolation
Multi-page fader programming
Minimum 64 input programming
Band ensemble configuration
Multiple destination sub-mix and mix minus digital audio routing
Frequency monitoring
Line Array Calculation, Setup, and Maintenance
Audio shaping
Beam steerable Line Array setup and maintenance
Audio delay calculation and implementation
Wired and wireless intercom programming
Network signal setup, monitoring, and maintenance
Multi-channel intercom programming
On-site and remote intercom integration
Recording
Level and audio feed management
Recording standards expertise
Multi-format audio codec expertise
Audio processing and editing expertise
Streaming
RTMP encoding expertise
Multi-destination audio mixing
Perform all projection and video capabilities including but not limited to:
Projection
4k image map
4k image blend
Converging projection
40k projector programming configuration
8k Display Management
Programming
IP Mapping and networking capable
16/6 Matrix switching
LivePremier and Alta 4k program certified
8/4 Split Layer management
Content Color grading/matching
IP output formatting
Color space management
Recording
Program/ISO recording capable
Video Record standard expert
Multi-layered record formatting
Post video editing through software
Streaming
HLS, IPTV, OTT programming and management
Multi-stream key over RTMP programming.
Camera
Color Variation production shading
Tally/Genlock live camera utilization
PTZ camera operation
Shot composition
Vectorscope/wave monitor expert
Proficient in performing all lighting console capabilities including but not limited to:
Syntax based programming
100+ lighting unit programming
DMX over ethernet
multi-universe programming (16)
parameter management
color temperature control
FX programming
intelligent lighting fixture preparation
multi-cue programming (100+ cues)
dimmer patching
fixture profile management
timecode syncing,
media server control
light metering
Proficient in performing all LED Wall and Media Server Capabilities including but not limited to:
Processor Programming
non-standard display configuration
LED Wall Ground Support Ballast requirements
video content transcoding
Mapping/Masking
timeline-based editing
remote control surface
fx programming
redundancy programming
timecode syncing
8k Display Management
computer graphics card configuration
General AV Tech work as needed.
Equipment Operation
Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of all audiovisual equipment including what is listed in the technical qualifications section.
Troubleshoots technical issues and resolve problems quickly as they arise.
Complies with all Company security and safety measures.
Ensures equipment is secure from theft and/or damage when in use.
Performs advance work (pre/during/post event) with operations and sales leadership.
Customer Service
Provides excellent service and strives to exceed the expectations and needs of internal and external customers.
Maintains a positive relationship with all clients through effective communication.
Collaborates with internal team on event solutions pre-event and during event to ensure the best possible customer satisfaction.
Understands and fosters the hotel/client relationship.
Equipment Maintenance
Assists team with proper security, storage, inventory, transportation, and maintenance of equipment.
Education/Experience
Bachelor’s Degree is preferred.
10+ years of event technology experience with specialty in Audio, Lighting, Projection, or Video is required.
4-5 years of customer service or hospitality experience is preferred.
Ability to interact professionally and effectively with a diverse work force, customer base and senior level management.
Strong customer, client and coworker interface experience and abilities.
Self-starter/works independently.
Must be able to lift 50 lbs.
Competencies Deliver World Class Service
Hospitality
Ownership
Do The Right Thing
Demonstrates Self-Awareness
Drive Results
See The Big Picture
Decision Quality
Manages Complexity
Value People
Collaborates
Physical Requirements Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequency options consist of: Continuously, Frequently, Occasionally and Never.
Physical Requirements
Sitting:
2-3 Hours
Standing:
4-5 Hours
Walking:
4-5 Hours
Stooping:
2-3 Hours
Crawling:
2-3 Hours
Kneeling:
2-3 Hours
Bending:
2-3 Hours
Reaching (above your head):
2-3 Hours
Climbing:
0-1 Hours
Grasping:
4-5 Hours
Lifting Requirements
Lifting 0 - 15 lbs:
Continuously
Lifting 16 – 50 lbs:
Frequently
Lifting 51 - 100 lbs:
Occasionally
Lifting Over 100 lbs:
Occasionally
Carrying Requirements
Carrying 0 - 15 lbs:
Continuously
Carrying 16 – 50 lbs:
Frequently
Carrying 51 - 100 lbs:
Occasionally
Auditory/Visual Requirements
Close Vision:
Continuously
Distance Vision:
Continuously
Color Vision:
Frequently
Peripheral Vision:
Occasionally
Depth Perception:
Frequently
Hearing:
Continuously
Pushing/Pulling Requirements
Pushing/Pulling 0 - 15 lbs:
Continuously
Pushing/Pulling 16 – 50 lbs:
Frequently
Pushing/Pulling 51 - 100 lbs:
Frequently
Pushing/Pulling Over 100 lbs:
Occasionally
Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
Work Environment Hotel
Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Working times will include irregular hours including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.
The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
Hourly Pay Range: $30.65 - $30.66
The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.
Encore is committed to providing the best benefits options for our employees and families. Click here to view the benefits options for our employees worldwide.
We pride ourselves on cultivating a welcoming culture where every individual is celebrated for their unique strengths and differences. Click here to view details on our commitment to inclusivity and belonging.
#J-18808-Ljbffr