Design Within Reach
Design Specialist - Los Angeles
Design Within Reach, West Hollywood, California, United States, 90069
Why Join Us
At Design Within Reach, home comes first. We believe in creating and sourcing pieces that move with you and are meant to be enjoyed over a lifetime – from home to home, generation to generation. We are redefining modern design for the 21st century, and our success allows us to support causes that align with our values to build a more sustainable, equitable, and beautiful future for everyone. Store Hours
Store Hours:
Open daily, Sunday through Saturday. Weekend and holiday availability is required. About the Role
As a Design Specialist, you will blend design sensibility with consultative selling skills to deliver exceptional client experiences. You’ll represent legendary designers such as Charles and Ray Eames and brands like Herman Miller and Knoll, building lasting relationships with clients and the local design community. You will report directly to the General Manager and play a key role in driving the store’s success. What You’ll Do
Drive sales by delivering personalized design consultations and solutions that meet client needs. Build and maintain relationships with clients, trade professionals, and the local design community. Meet and exceed sales performance goals, consistently achieving key performance indicators (KPIs) including revenue targets, conversion rates, and client retention metrics. Leverage your design expertise to guide clients through product selection, space planning, and styling. Manage the full client lifecycle using CRM tools and outreach strategies to exceed sales goals. Maintain visual merchandising standards and contribute to the overall aesthetic of the store. Stay current on product knowledge, design trends, and industry developments through training and self‑study. Conduct in‑home consultations and attend off‑site meetings with trade clients as needed. What We’re Looking For
A design‑savvy sales professional with a passion for modern interiors. Experience in retail sales, design consulting, or customer success (preferred). Background in interior design, architecture, or a related field (preferred). Skill in client needs assessment, problem‑solving, and relationship building. Proficiency with Microsoft Office and design tools such as SketchUp, AutoCAD, or similar. Able to lift 20+ lbs and work in a fast‑paced, team‑oriented environment. Compensation & Benefits
Hourly compensation ranges from $21.00 to $23.00, with uncapped commission on shipped items and a performance‑based bonus plan. Benefits include medical, dental, and vision insurance; paid vacation, holidays, and parental leave; a commuter benefit up to $150/month; 401(k) with 4% company match; generous employee discounts; and ongoing professional development opportunities. Equal Opportunity Employment
We hire qualified applicants representing a wide range of backgrounds and abilities. Design Within Reach is committed to equal opportunity employment, including veterans and people with disabilities. This organization participates in E‑Verify Employment Eligibility Verification. MillerKnoll complies with applicable disability laws and provides reasonable accommodations for applicants and employees with disabilities. If accommodation is needed to participate in the job application or interview process, please contact MillerKnoll Talent Acquisition at careers_help@millerknoll.com.
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At Design Within Reach, home comes first. We believe in creating and sourcing pieces that move with you and are meant to be enjoyed over a lifetime – from home to home, generation to generation. We are redefining modern design for the 21st century, and our success allows us to support causes that align with our values to build a more sustainable, equitable, and beautiful future for everyone. Store Hours
Store Hours:
Open daily, Sunday through Saturday. Weekend and holiday availability is required. About the Role
As a Design Specialist, you will blend design sensibility with consultative selling skills to deliver exceptional client experiences. You’ll represent legendary designers such as Charles and Ray Eames and brands like Herman Miller and Knoll, building lasting relationships with clients and the local design community. You will report directly to the General Manager and play a key role in driving the store’s success. What You’ll Do
Drive sales by delivering personalized design consultations and solutions that meet client needs. Build and maintain relationships with clients, trade professionals, and the local design community. Meet and exceed sales performance goals, consistently achieving key performance indicators (KPIs) including revenue targets, conversion rates, and client retention metrics. Leverage your design expertise to guide clients through product selection, space planning, and styling. Manage the full client lifecycle using CRM tools and outreach strategies to exceed sales goals. Maintain visual merchandising standards and contribute to the overall aesthetic of the store. Stay current on product knowledge, design trends, and industry developments through training and self‑study. Conduct in‑home consultations and attend off‑site meetings with trade clients as needed. What We’re Looking For
A design‑savvy sales professional with a passion for modern interiors. Experience in retail sales, design consulting, or customer success (preferred). Background in interior design, architecture, or a related field (preferred). Skill in client needs assessment, problem‑solving, and relationship building. Proficiency with Microsoft Office and design tools such as SketchUp, AutoCAD, or similar. Able to lift 20+ lbs and work in a fast‑paced, team‑oriented environment. Compensation & Benefits
Hourly compensation ranges from $21.00 to $23.00, with uncapped commission on shipped items and a performance‑based bonus plan. Benefits include medical, dental, and vision insurance; paid vacation, holidays, and parental leave; a commuter benefit up to $150/month; 401(k) with 4% company match; generous employee discounts; and ongoing professional development opportunities. Equal Opportunity Employment
We hire qualified applicants representing a wide range of backgrounds and abilities. Design Within Reach is committed to equal opportunity employment, including veterans and people with disabilities. This organization participates in E‑Verify Employment Eligibility Verification. MillerKnoll complies with applicable disability laws and provides reasonable accommodations for applicants and employees with disabilities. If accommodation is needed to participate in the job application or interview process, please contact MillerKnoll Talent Acquisition at careers_help@millerknoll.com.
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