PetSmart Store Support Group, Inc.
Graphic Designer & Production Artist
PetSmart Store Support Group, Inc., Phoenix, Arizona, United States, 85003
About the Team
PetSmart Charities is a mission‑driven nonprofit committed to making the world a better place for pets and all who love them. With over $600 million granted to organizations across the U.S., Puerto Rico, and Canada, we’ve made a meaningful impact – helping millions of pets find loving homes, expanding access to affordable veterinary care, fighting pet hunger, and providing disaster response in times of crisis.
About the Location Collaborative Work Environment
At PetSmart, teamwork and connection are core to how we thrive. This role is based at our Phoenix Home Office, with an expectation of working a minimum of four days in the office each week. In a standard work week, associates may work up to one remote “flex day” (with leader approval). Our hybrid approach is designed to foster strong collaboration while also supporting flexibility and individual success.
About the Job Summary: This role is responsible for leading and executing PetSmart Charities’ creative strategies, ensuring that marketing objectives are met with visually compelling and brand‑consistent assets. This position requires overseeing the design and asset management process for both digital and print materials, supporting high‑level marketing campaigns, and enhancing the brand’s visual identity. A successful candidate will be a self‑driven, creative, and detail‑oriented professional who can balance strategic thinking with hands‑on execution, collaborate effectively with cross‑functional teams, and manage creative assets effectively.
Essential Duties and Responsibilities Creative Strategy and Design Execution
Lead the development and execution of high‑impact visual assets for marketing campaigns across digital, print, and social media channels.
Collaborate with marketing to turn campaign objectives into visually engaging designs that resonate with the intended audience.
Prepare files for print or digital production.
Campaign and Brand Development
Oversee the visual aspects of all internal and external communications, including brand messaging, layout design, and aesthetic continuity across all materials.
Develop initial creative concepts for campaigns and ensure cohesive execution across multiple formats (digital, email, print, social media, etc.).
Brand Stewardship
Ensure all visual communications align with brand guidelines and support the brand’s strategic objectives.
Update and enforce brand standards to maintain consistency in color, typography, imagery, and tone across all platforms.
Regularly review, refine and develop brand assets, such as logo lock‑ups and digital icons to keep the brand image fresh and aligned with market trends.
Lead the asset management process, including the receiving, organizing, editing, tagging, uploading, and distribution of photos, graphics, and finalized assets.
Ensure that all assets are accessible, well‑organized, and meet usage standards in digital asset management and content distribution system, Photo Shelter.
Cross‑Departmental Collaboration
Build and maintain strong working relationships with business partners and stakeholders to ensure collaborative support of initiatives and alignment with brand strategy.
Continuous Improvement: Identify opportunities to improve creative processes and workflows to optimize efficiency and productivity. Stay updated on industry trends, tools, and technologies to enhance design capabilities and the organization’s creative strategy.
Supervisory Responsibilities
While this role does not have direct reports, designer will be expected to guide freelance creatives as needed, providing feedback to elevate the quality and consistency of the creative output.
Requirements
Well versed in industry‑standard creative applications: Figma, XD, Adobe Creative Suite and MS Office applications. Animation skills is a plus.
Technical knowledge of file preparation and procedures across different print and digital applications.
Understanding and application of the principles and elements of design.
Design sensibility for type, color and page layout and visual problem‑solving ability.
Ability to communicate in a professional environment.
Can present work to project leads and is receptive and open to input and feedback.
Motivated, flexible, detail‑oriented, with effective organizational skills.
Education/Experience
5+ years of experience in an in‑house creative department.
Design Portfolio.
Additional Job Considerations
This role requires collaboration, teamwork, and face‑to‑face interaction with colleagues, leaders, and/or clients.
Being in the office ensures access to leaders, cross‑functional partners, and resources necessary to make timely decisions and drive results.
On‑site presence in accordance with our FlexSmart policy supports our culture of innovation, mentorship, and engagement, which is integral to our success in developing the best team.
* This is not intended to be an all‑inclusive, exhaustive list of all essential job functions for this position. PetSmart retains the right to change or assign other required job duties to this position.
About the Culture At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed.
We’re more than a workplace, we’re Team PetSmart. Together, we grow, collaborate, and challenge ourselves to be the best in all we do. Our culture is built on belonging and shared purpose, where every voice and experience matters. Guided by our values, we strive to do what’s right, lead responsibly, and bring our passion for pets to life every day. Not sure if you meet 100% of the position requirements and whether you should apply? We’d still like to hear from you and encourage you to apply with us! You might be the right fit for this role or another opportunity across Team PetSmart.
Our home office offers outstanding amenities in a fun and rewarding workplace including:
Pet‑friendly environment, bring your pets to work and enjoy the on‑site dog park!
On‑Site Events & Adoptions, enjoy community‑building opportunities, including pet adoption days, seasonal celebrations, family events, art events, & holiday festivals.
“Top Dog” gym with equipment, fitness classes, massage therapists, personal trainers, and wellness spaces.
“Sit & Stay” Café serving fresh breakfast and lunch options, snacks, & more.
“Lil Paws” NAEYC‑accredited onsite childcare facility providing high‑quality early education.
Paid Volunteer Opportunities to spend time doing good for causes close to heart.
Print Center and Business Services, Dry Cleaning, Mother’s Rooms, Sustainable Infrastructure & more.
PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics.
#J-18808-Ljbffr
About the Location Collaborative Work Environment
At PetSmart, teamwork and connection are core to how we thrive. This role is based at our Phoenix Home Office, with an expectation of working a minimum of four days in the office each week. In a standard work week, associates may work up to one remote “flex day” (with leader approval). Our hybrid approach is designed to foster strong collaboration while also supporting flexibility and individual success.
About the Job Summary: This role is responsible for leading and executing PetSmart Charities’ creative strategies, ensuring that marketing objectives are met with visually compelling and brand‑consistent assets. This position requires overseeing the design and asset management process for both digital and print materials, supporting high‑level marketing campaigns, and enhancing the brand’s visual identity. A successful candidate will be a self‑driven, creative, and detail‑oriented professional who can balance strategic thinking with hands‑on execution, collaborate effectively with cross‑functional teams, and manage creative assets effectively.
Essential Duties and Responsibilities Creative Strategy and Design Execution
Lead the development and execution of high‑impact visual assets for marketing campaigns across digital, print, and social media channels.
Collaborate with marketing to turn campaign objectives into visually engaging designs that resonate with the intended audience.
Prepare files for print or digital production.
Campaign and Brand Development
Oversee the visual aspects of all internal and external communications, including brand messaging, layout design, and aesthetic continuity across all materials.
Develop initial creative concepts for campaigns and ensure cohesive execution across multiple formats (digital, email, print, social media, etc.).
Brand Stewardship
Ensure all visual communications align with brand guidelines and support the brand’s strategic objectives.
Update and enforce brand standards to maintain consistency in color, typography, imagery, and tone across all platforms.
Regularly review, refine and develop brand assets, such as logo lock‑ups and digital icons to keep the brand image fresh and aligned with market trends.
Lead the asset management process, including the receiving, organizing, editing, tagging, uploading, and distribution of photos, graphics, and finalized assets.
Ensure that all assets are accessible, well‑organized, and meet usage standards in digital asset management and content distribution system, Photo Shelter.
Cross‑Departmental Collaboration
Build and maintain strong working relationships with business partners and stakeholders to ensure collaborative support of initiatives and alignment with brand strategy.
Continuous Improvement: Identify opportunities to improve creative processes and workflows to optimize efficiency and productivity. Stay updated on industry trends, tools, and technologies to enhance design capabilities and the organization’s creative strategy.
Supervisory Responsibilities
While this role does not have direct reports, designer will be expected to guide freelance creatives as needed, providing feedback to elevate the quality and consistency of the creative output.
Requirements
Well versed in industry‑standard creative applications: Figma, XD, Adobe Creative Suite and MS Office applications. Animation skills is a plus.
Technical knowledge of file preparation and procedures across different print and digital applications.
Understanding and application of the principles and elements of design.
Design sensibility for type, color and page layout and visual problem‑solving ability.
Ability to communicate in a professional environment.
Can present work to project leads and is receptive and open to input and feedback.
Motivated, flexible, detail‑oriented, with effective organizational skills.
Education/Experience
5+ years of experience in an in‑house creative department.
Design Portfolio.
Additional Job Considerations
This role requires collaboration, teamwork, and face‑to‑face interaction with colleagues, leaders, and/or clients.
Being in the office ensures access to leaders, cross‑functional partners, and resources necessary to make timely decisions and drive results.
On‑site presence in accordance with our FlexSmart policy supports our culture of innovation, mentorship, and engagement, which is integral to our success in developing the best team.
* This is not intended to be an all‑inclusive, exhaustive list of all essential job functions for this position. PetSmart retains the right to change or assign other required job duties to this position.
About the Culture At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed.
We’re more than a workplace, we’re Team PetSmart. Together, we grow, collaborate, and challenge ourselves to be the best in all we do. Our culture is built on belonging and shared purpose, where every voice and experience matters. Guided by our values, we strive to do what’s right, lead responsibly, and bring our passion for pets to life every day. Not sure if you meet 100% of the position requirements and whether you should apply? We’d still like to hear from you and encourage you to apply with us! You might be the right fit for this role or another opportunity across Team PetSmart.
Our home office offers outstanding amenities in a fun and rewarding workplace including:
Pet‑friendly environment, bring your pets to work and enjoy the on‑site dog park!
On‑Site Events & Adoptions, enjoy community‑building opportunities, including pet adoption days, seasonal celebrations, family events, art events, & holiday festivals.
“Top Dog” gym with equipment, fitness classes, massage therapists, personal trainers, and wellness spaces.
“Sit & Stay” Café serving fresh breakfast and lunch options, snacks, & more.
“Lil Paws” NAEYC‑accredited onsite childcare facility providing high‑quality early education.
Paid Volunteer Opportunities to spend time doing good for causes close to heart.
Print Center and Business Services, Dry Cleaning, Mother’s Rooms, Sustainable Infrastructure & more.
PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics.
#J-18808-Ljbffr