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City of Richmond, Virginia

Library Technician, Senior - Hull Street

City of Richmond, Virginia, Hull, West Virginia, United States

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time to Join the City of Richmond! We are committed to nurturing talent, fostering growth opportunities, and building strong connections within our workforce. As we continue to make strides to becoming the employer of choice, we are thrilled about the below employee benefit enhancements.

Virginia Retirement System (VRS)

Language Incentive

Referral Bonus

Tuition Assistance Program

Description The City of Richmond Public Library seeks a dynamic, enthusiastic, and hardworking person to join its team as a

Library Technician, Senior - Hull Street Branch, Richmond Public Library . The incumbent will be a self-motivated individual who is a self-starter, excellent communicator and listener, team player, problem solver, and most importantly, exudes good customer service. The selected candidate will join a dynamic team of individuals focused on providing excellent, prompt, and accurate services to both external and internal customers while achieving the following mission:

Inform, Enrich, Empower.

This position is responsible for serving as the lead for circulation services for the Richmond Public Library. This position is required to work days, evenings, and weekends (Saturday and Sunday) schedule on a rotating basis.

We are also committed to individual, professional growth! The selected candidate will have the opportunity to attend applicable training and educational workshops.

Duties

Creates, updates and maintains library user records

Issues library cards

Charges/discharges library materials

Plans, directs, and manages daily workflow of circulation functions

Provides information to library users by phone and/or in person

Prepares periodic and routine financial and statistical reports for the assigned library

Directs the return of materials to the proper order on the shelves

Assists in training circulation staff and volunteers as directed by the branch manager

Tabulates and properly accounts for all monies received by the library branch

Accounts for and prepares weekly deposits of all monies received by branch

Serves as administrative support lead of an assigned library or unit for daily operations

Coordinates and performs office work; oversees work completion

Participates in staff development and training when offered and ensures staff participates

Collects overdue fines and other fees from customers

Performs data entry, enters, maintains, and updates library materials

Maintains computer catalog

Assists with staffing needs at other locations

Performs other related duties as assigned

Qualifications, Special Certifications And Licenses The incumbent has considerable understanding of library cataloging and classification systems as well as electronic databases and related software application. This individual has the basic math and accounting skills. The incumbent is comfortable using computer programs such as Microsoft Office Suites (Word, Excel, Publisher, PowerPoint, Outlook, etc.). The incumbent knows how to use the standard office equipment’s. The incumbent has knowledge of cash register procedures. The individual can follow the City Library’s circulation procedures and policies. The selected candidate understands the proper telephone etiquette.

The individual can demonstrate skills on excellent customer service, great interpersonal skills, and excellent oral and written communication skills. The incumbent can communicate with various internal and external departments as well as calling patrons with requested items. The incumbent can demonstrate to make decisions on when to charge patrons for damaged materials.

This individual can demonstrate the ability to follow standard procedures and established practices. The incumbent can exhibit professionalism and be courteous. The incumbent can maintain accurate records and pay attention to detail.

Minimum Training And Experience

High School Diploma or GED

Three (3) years of public library related support experience

An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification

Licensing, Certifications, And/or Other Special Requirements

None Required

Preferred Training And Experience

None

Americans With Disabilities Act Requirements Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. Prospective and current employees are invited to discuss accommodations.

Equal Employment Opportunity Statement The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The City of Richmond is committed to the full inclusion of all qualified individuals. As part of this commitment, the City of Richmond will ensure that persons with disabilities are provided with reasonable accommodations. If you require reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application and/or the interview process, please contact Jessica McKenzie, Human Resources Manager by email at

Jessica.McKenzie@RVA.GOV .

The City of Richmond Values Veterans. We are an official V3 Certified Company. The City of Richmond is a proud partner with the US Army Partnership for Your Success PaYS Program.

Seniority level Mid-Senior level

Employment type Full-time

Job function Other

Industries Government Administration

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