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Cigna in

Digital Marketing Advisor, Data Analytics and Insights

Cigna in, Tampa, Florida, us, 33646

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Digital Marketing Advisor, Data Analytics and Insights (Finance) Position Summary The Digital Marketing Advisor - Data Analytics and Insights will support the Evernorth business segment. Reporting to the Digital Marketing Senior Manager, the person in this role will collect, analyze, and interpret data to optimize website performance and drive business growth. Key responsibilities include owning quarterly integrated digital performance reports, providing actionable insights for strategy optimization, and collaborating with marketing teams. This role requires a blend of technical skills in analytics tools, strong analytical thinking, a thorough understanding of digital marketing, and excellent communication skills.

The person in this role should be able to:

Synthesize data from multiple sources to inform data-driven content and user journey strategies

Collaborate with cross-functional teams to understand how all digital touchpoints combine to move a buyer through the marketing funnel

Be a self-directed, proactive individual who can think at an enterprise level and develop trusted relationships in a highly matrixed organization

Balance high-priority, long-term projects with short-term, immediate deadlines

Be comfortable presenting findings to all levels of stakeholders

Bring a strategic mindset with high attention to accuracy

Duties and Responsibilities

Collect and analyze website performance data from multiple tools, including Adobe Customer Journey Analytics, Demandbase, and Marketo

Collaborate with data analysts across all paid and owned channels

Create clear, actionable reports and dashboards that communicate digital marketing performance and insights to stakeholders

Use data to identify trends and recommend improvements to the user journey, including personalization, engagement, and conversion

Design and analyze A/B testing experiments to optimize website strategies

Work with marketing, design, and technology teams to align strategies and implement data-driven improvements.

Monitor industry trends and competitor activities to identify opportunities for improvement

Coordinate with Adobe Analytics team to optimize use of tracking tags, pixels, and the analytics infrastructure for accurate reporting

Inform digital marketing planning by recommending KPIs and prioritizing site enhancements

Ideal candidates will offer

Bachelor's Degree, MBA or master's degree a plus

6+ years of relevant, strategic experience included

Digital marketing experience on a B2B, analytically driven marketing team preferred

Understanding of user experience (UX) best practices, including accessibility

Experience with marketing analytics, website strategy, SEO/GEO, and digital best practice

Knowledge of and experience with website analytics tools - Adobe Customer Journey Analytics and Marketo a plus, but not required

Ability to foster collaboration in a dynamic organization, valuing others' perspectives and leading teams toward a common objective

Excellent oral and written communication skills and ability to project confidence, composure, and subject matter expertise

Health care experience a plus

Applicants should be a current contractor of The Cigna Group

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco‑free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

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