ServiceMaster Clean of Fraser Valley
Contents Restoration Supervisor
ServiceMaster Clean of Fraser Valley, Beltsville, Maryland, United States, 20705
Job description
Contents Restoration Supervisor/Technician
The Contents Supervisor assists in the technical activities necessary to restore or repair commercial and residential personal properties damaged by fire, smoke, water, mold, bio-hazard and other factors. Must responds to job sites as directed, and performs all tasks in accordance with company and industry certified standards.
As the Manager in the Contents Department you will be responsible for the oversight and management of the Contents Department. to include overseeing the estimating and execution on all personal property mitigation and contents work involving the removal, cleaning and storage of contents. Will provide direction and coordination of field activities related to the installation teams and any coordinated subcontracts, estimating the loss of the entire project through the use of Xactimate, managing the project schedule throughout the project lifecycle, and securing any unique materials, and/or equipment required to complete the project.
Using Xactimate and/or Simbility software to estimate residential and commercial water, fire, wind and mold contents removal, cleaning and storage projects
Responding to property damage emergency calls
Negotiating contents services and insurance claims settlements
Planning, organizing and managing crews and subcontractors
Establishing and maintaining client relationships
Attending all appropriate company meeting and company sponsored training sessions
Participate in special projects as needed
Skills and Experience Requirements:
3-4 years emergency restoration (Fire, Water, Smoke, Mold) experience preferred
IICRC Certification
Ability to work both independently and as a team
Excellent communication skills
Good time management skills
Ability in problem-solving
Strong sense of urgency
High School Diploma or equivalent
Practice safe and efficient work techniques to minimize potential injuries and hazardous conditions.
Participate in safety meetings and inspections.
Ensure that material areas are kept neat and orderly.
Maintain acceptable levels of housekeeping at all times with regard to equipment and assigned work area and/or department.
Follow Rainbow uniform policy
Utilize Rainbow 17 Steps to World Class Customer Service System
Photograph, identify, and inventory customer’s contents
Wrap, package, and label contents for transport to cleaning facility
Unwrap, assess, and clean contents
Identify, re-wrap, package, and label cleaned contents
Maintain inventory of all processed contents and disposition
Job Requirements
Ability to understand and follow directions and relay those directions to the other Team members
Possess a positive attitude and bring it to work everyday
Possess strong communication skills, verbal and written. Applicants must be fluent in English
(Spanish speaking a plus)
A strong desire to work with your hands and mind
The ability to work flexible hours and days as required by our clients
Motivated to advance within our growing company
Comply with all safety regulations
Wear the company uniform and display our logo with pride.
Excellent customer service and technical skills.
Must have reliable means of transportation to and from work.
Job Type Full-time
Salary $17.00 - $30.00
Benefits
401(k)
401(k) matching
Paid time off
What’s In It For You
Lots of Opportunity
Paid Training and Career Advancement Tracks in the restoration field
Generous Paid Time Off
Our Team
Loves the work/life balance
Is passionate about our craft
Enjoys working for a humble leadership group that has an open communication style
Would love to meet you
Schedule
8 hour shift
Monday to Friday
Supplemental pay types
Commission pay
Work Location In person
#J-18808-Ljbffr
The Contents Supervisor assists in the technical activities necessary to restore or repair commercial and residential personal properties damaged by fire, smoke, water, mold, bio-hazard and other factors. Must responds to job sites as directed, and performs all tasks in accordance with company and industry certified standards.
As the Manager in the Contents Department you will be responsible for the oversight and management of the Contents Department. to include overseeing the estimating and execution on all personal property mitigation and contents work involving the removal, cleaning and storage of contents. Will provide direction and coordination of field activities related to the installation teams and any coordinated subcontracts, estimating the loss of the entire project through the use of Xactimate, managing the project schedule throughout the project lifecycle, and securing any unique materials, and/or equipment required to complete the project.
Using Xactimate and/or Simbility software to estimate residential and commercial water, fire, wind and mold contents removal, cleaning and storage projects
Responding to property damage emergency calls
Negotiating contents services and insurance claims settlements
Planning, organizing and managing crews and subcontractors
Establishing and maintaining client relationships
Attending all appropriate company meeting and company sponsored training sessions
Participate in special projects as needed
Skills and Experience Requirements:
3-4 years emergency restoration (Fire, Water, Smoke, Mold) experience preferred
IICRC Certification
Ability to work both independently and as a team
Excellent communication skills
Good time management skills
Ability in problem-solving
Strong sense of urgency
High School Diploma or equivalent
Practice safe and efficient work techniques to minimize potential injuries and hazardous conditions.
Participate in safety meetings and inspections.
Ensure that material areas are kept neat and orderly.
Maintain acceptable levels of housekeeping at all times with regard to equipment and assigned work area and/or department.
Follow Rainbow uniform policy
Utilize Rainbow 17 Steps to World Class Customer Service System
Photograph, identify, and inventory customer’s contents
Wrap, package, and label contents for transport to cleaning facility
Unwrap, assess, and clean contents
Identify, re-wrap, package, and label cleaned contents
Maintain inventory of all processed contents and disposition
Job Requirements
Ability to understand and follow directions and relay those directions to the other Team members
Possess a positive attitude and bring it to work everyday
Possess strong communication skills, verbal and written. Applicants must be fluent in English
(Spanish speaking a plus)
A strong desire to work with your hands and mind
The ability to work flexible hours and days as required by our clients
Motivated to advance within our growing company
Comply with all safety regulations
Wear the company uniform and display our logo with pride.
Excellent customer service and technical skills.
Must have reliable means of transportation to and from work.
Job Type Full-time
Salary $17.00 - $30.00
Benefits
401(k)
401(k) matching
Paid time off
What’s In It For You
Lots of Opportunity
Paid Training and Career Advancement Tracks in the restoration field
Generous Paid Time Off
Our Team
Loves the work/life balance
Is passionate about our craft
Enjoys working for a humble leadership group that has an open communication style
Would love to meet you
Schedule
8 hour shift
Monday to Friday
Supplemental pay types
Commission pay
Work Location In person
#J-18808-Ljbffr