JPMorgan Chase & Co.
Consumer Bank Marketing Strategy Lead, Vice President
JPMorgan Chase & Co., Frankfort, Kentucky, United States
The Consumer Bank Acquisition Marketing team is responsible for driving incremental high‑quality customer growth by launching and leading direct‑to‑consumer marketing campaigns that acquire new customers and deepen existing relationships.The Acquisition Marketing Campaign Management team is seeking an energetic, motivated, and experienced marketing individual to drive best‑in‑class consumer experiences by on a high‑performing, results‑driven team.
As a Vice President, Marketing Strategy Lead for the Consumer Bank Acquisition Campaign Management team, you will support consumer deposit relationships, be responsible for building and leading large scale, multi‑channel acquisition campaigns, and involved in planning and executing creative strategies/tactics with a heavy emphasis on Affluent channels. In addition, you will be an authorized approver of creative for the team, and drive creative thought leadership and/or process excellence initiatives across the team.
Job responsibilities
Develop proactive, strong partnerships between the ACM team, strategy partners, and internal/external execution partners to ensure the teams are working cohesively
Optimize direct response marketing campaigns to improve creative performance, deepen customer journeys, create efficiencies and reduce costs
Lead efforts to continuously improve both the customer experience and how we deliver it for their program:
Act as a culture leader, identifying key skills to bring to the table and engaging with team beyond day‑to‑day duties
Communicate effectively with senior leaders and others in written (email, Teams, presentation documents) and verbal communications; effectively presenting and/or facilitating large scale meetings
Oversee budget management for production and creative costs across the programs they are responsible for
Ensure strong control environment and serving as an Authorized Approver on final creative for the team
Required qualifications, capabilities and skills
Proven track record in direct or digital marketing as a project/campaign manager: 5 plus years of experience
Digital consumer marketing experience in owned, earned and paid channels; strong executional knowledge of social, paid display, email, and website creative
Experience working in a fast‑paced environment, with strong skills in multi‑tasking and prioritization
Ability to balance tactical, project management with strategic thinking/approach; strong track record of managing initiatives with demonstrated ability to think strategically in providing creative leadership, all while adhering to a tight controls environment
High energy, solutions‑oriented individual with the ability to manage multiple initiatives simultaneously, working well under pressure with tight deadlines
Strong relationship development and negotiating skills; able to earn respect and trust among internal and external business partners and team members
Team player with a positive, can‑do attitude; must be comfortable with continuously changing opportunities and priorities
Curious and creative with a focus on constant improvement
Excellent written and oral communication skills; experience in presenting to senior level executives
Preferred qualifications, capabilities and skills
Specific experience in financial services including debit or credit marketing and/or agency‑side experience. Affluent or premium programs a plus.
3+ years of agency/vendor management experience
4‑year college degree
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As a Vice President, Marketing Strategy Lead for the Consumer Bank Acquisition Campaign Management team, you will support consumer deposit relationships, be responsible for building and leading large scale, multi‑channel acquisition campaigns, and involved in planning and executing creative strategies/tactics with a heavy emphasis on Affluent channels. In addition, you will be an authorized approver of creative for the team, and drive creative thought leadership and/or process excellence initiatives across the team.
Job responsibilities
Develop proactive, strong partnerships between the ACM team, strategy partners, and internal/external execution partners to ensure the teams are working cohesively
Optimize direct response marketing campaigns to improve creative performance, deepen customer journeys, create efficiencies and reduce costs
Lead efforts to continuously improve both the customer experience and how we deliver it for their program:
Act as a culture leader, identifying key skills to bring to the table and engaging with team beyond day‑to‑day duties
Communicate effectively with senior leaders and others in written (email, Teams, presentation documents) and verbal communications; effectively presenting and/or facilitating large scale meetings
Oversee budget management for production and creative costs across the programs they are responsible for
Ensure strong control environment and serving as an Authorized Approver on final creative for the team
Required qualifications, capabilities and skills
Proven track record in direct or digital marketing as a project/campaign manager: 5 plus years of experience
Digital consumer marketing experience in owned, earned and paid channels; strong executional knowledge of social, paid display, email, and website creative
Experience working in a fast‑paced environment, with strong skills in multi‑tasking and prioritization
Ability to balance tactical, project management with strategic thinking/approach; strong track record of managing initiatives with demonstrated ability to think strategically in providing creative leadership, all while adhering to a tight controls environment
High energy, solutions‑oriented individual with the ability to manage multiple initiatives simultaneously, working well under pressure with tight deadlines
Strong relationship development and negotiating skills; able to earn respect and trust among internal and external business partners and team members
Team player with a positive, can‑do attitude; must be comfortable with continuously changing opportunities and priorities
Curious and creative with a focus on constant improvement
Excellent written and oral communication skills; experience in presenting to senior level executives
Preferred qualifications, capabilities and skills
Specific experience in financial services including debit or credit marketing and/or agency‑side experience. Affluent or premium programs a plus.
3+ years of agency/vendor management experience
4‑year college degree
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