Live Nation Entertainment
Cocktail Server - Music Hall Job at Live Nation Entertainment in Anaheim
Live Nation Entertainment, Anaheim, CA, US, 92808
Live Nation Entertainment is the world’s leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster.com, Live Nation Concerts, Artist Nation and Live Nation Network.
HOB Entertainment, a division of Live Nation Entertainment, offers exceptional club venues nationwide. House of Blues Venues provide several genres of live music, from Rock, Hip Hop, Country, Rock en Español, Blues, Jazz, Reggae and Pop.
Job Summary Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities.
The Role: Serve food and beverages to guests in a nightclub environment with a cheerful attitude.
Responsibilities Anticipate and respond to guests’ needs
Suggestively sell beverages and menu items; take orders
Answer guest questions, make recommendations, up-sell liquors
Communicate drink orders to bar through Point of Sales system
Deliver drinks, maneuvering trays through large crowds
Maintain line of sight/atmosphere control by circulating through your work area throughout shift
Remove dirty glasses and dishes from tables including the lifting/moving of bus tubs up to 25lbs.
Keep tables clean/wiped
Clean spills, remove food, trash or other obstacles from floor using proper lifting techniques
Maintain House of Blues safety and sanitation standards
Follow housekeeping standards per HOB policy
Keep current on all standard operating procedures
Request identification from any guest who appears to be under 30 years of age
Ensure responsible alcohol service per local ordinance alcohol awareness training and HOB alcohol policies
Recognize when guests are becoming too intoxicated and refuse further service of alcohol in a courteous and safety-minded manner, bringing it to the attention of the manager
Receive payment and process cash, credit card or Travelers check transactions according to HOB policy
Ensure that comp and void checks are processed according to HOB policy
Assist other servers and staff as needed
Required to occasionally work Special Events that are scheduled throughout the venue
Qualifications Required:
CA Food Handlers Card
Ability to work late hours
Flexible schedule
Working knowledge of cocktail tray service, basic food service, responsible alcohol service, drink recipes and garnishes, point of sales systems
3 years work experience interacting with people in a positive environment
Tolerance of all cultures, music and art forms
Responsible Alcohol Awareness Training Certification or Equivalent
Ability to deal with intoxicated guests in a positive and safety minded manner
Preferred:
Cash handling experience
Experience recognizing valid ID’s
Experience in a live music environment
Physical Demands/Working Environment Working environment is fast-paced, often loud and stressful
Position requires extended periods of prolonged standing and working on your feet
Must be able to lift or move up to 25 lbs using proper lifting techniques
Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.
The Expected Compensation For This Position Is $16.50 USD Hourly.
EQUAL EMPLOYMENT OPPORTUNITY
Live Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
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