SoulCycle Inc.
SoulCycle Inc. is hiring: Studio Crew, Downtown Austin in Austin
SoulCycle Inc., Austin, TX, US, 78716
We’re purpose-driven. With every ride, we aim to redefine health and happiness. It’s all about being more than a workout: SoulCycle is a mind-body-soul experience, built on community, love, respect, acceptance, and a lot of fun.
Our Mission is to foster an open, diverse, & inclusive community—while embracing each unique individual exactly as they are. We empower each other by listening with an open mind, finding ways to learn and grow together, and always nurturing a sanctuary of trust.
Job Description Part-time employees must have at least 3 days of availability week over week, totaling 20 hours, with at least one of those days being a Saturday or Sunday. Additionally, all employees are expected to be available to work peak holiday shifts.
Roles And Responsibilities Provide high level customer service and hospitality to clients
Assist the Studio Management in daily studio tasks and projects
Maintain a positive attitude and take initiative
Provide support to the SoulCycle instructors to ensure a successful class check-in process
Work as a cohesive team with all SoulCycle staff members to ensure efficiency and camaraderie
Assist with the training and coaching of new hires for the front desk staff team
Maintain the distinct SoulCycle aesthetic, appearance, atmosphere and culture
Studio cleaning and prepping, including cleaning of exercise equipment (bikes, weights), floors and mirrors
Common area cleaning, including, front desk, lockers, retail shelves, office and hallways
Bathroom and changing room cleaning
Qualifications Must have customer service experience
Must have the ability to prioritize and multi-task within a fast-paced environment
Must be willing to initiate tasks and perform duties without direction
Must have excellent communication skills and be able to work with a wide range of personalities
Must have outstanding customer service and problem solving skills
Must have a positive, can-do attitude
Must have friendly and professional phone and email etiquette
Must have superior organizational skills
SoulCycle is an equal opportunities employer and welcomes applications from diverse candidates.
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