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SoulCycle Inc.

SoulCycle Inc. is hiring: Studio Crew, Downtown Austin in Austin

SoulCycle Inc., Austin, TX, US, 78716

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We’re purpose-driven. With every ride, we aim to redefine health and happiness. It’s all about being more than a workout: SoulCycle is a mind-body-soul experience, built on community, love, respect, acceptance, and a lot of fun. Our Mission is to foster an open, diverse, & inclusive community—while embracing each unique individual exactly as they are. We empower each other by listening with an open mind, finding ways to learn and grow together, and always nurturing a sanctuary of trust. Job Description Part-time employees must have at least 3 days of availability week over week, totaling 20 hours, with at least one of those days being a Saturday or Sunday. Additionally, all employees are expected to be available to work peak holiday shifts. Roles And Responsibilities Provide high level customer service and hospitality to clients Assist the Studio Management in daily studio tasks and projects Maintain a positive attitude and take initiative Provide support to the SoulCycle instructors to ensure a successful class check-in process Work as a cohesive team with all SoulCycle staff members to ensure efficiency and camaraderie Assist with the training and coaching of new hires for the front desk staff team Maintain the distinct SoulCycle aesthetic, appearance, atmosphere and culture Studio cleaning and prepping, including cleaning of exercise equipment (bikes, weights), floors and mirrors Common area cleaning, including, front desk, lockers, retail shelves, office and hallways Bathroom and changing room cleaning Qualifications Must have customer service experience Must have the ability to prioritize and multi-task within a fast-paced environment Must be willing to initiate tasks and perform duties without direction Must have excellent communication skills and be able to work with a wide range of personalities Must have outstanding customer service and problem solving skills Must have a positive, can-do attitude Must have friendly and professional phone and email etiquette Must have superior organizational skills SoulCycle is an equal opportunities employer and welcomes applications from diverse candidates. #J-18808-Ljbffr