service writer Job at Specialty RV Sales in Lancaster

Join to apply for the service writer role at Specialty RV Sales 1 day ago Be among the first 25 applicants Join to apply for the service writer role at Specialty RV Sales Get AI-powered advice on this job and more exclusive features. Service Advisor – Automotive We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now. Service Advisor – Automotive We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now. Job Responsibilities Greet service department customers promptly and courteously—attitude is everything! Listen to customers and clearly translate repair needs to techs Upsell additional services using low pressure, high integrity methods Provide accurate repair/maintenance estimates Adhere to policies on vehicle care and operation Follow up on each repair and keep customers informed of progress Sell and manage extended warranties Inspect repair quality and ensure all work is complete Notify customers when vehicles are ready for pick up Review and explain repairs and associated costs with customers Handle minor customer concerns and complaints Keep Service Manager informed of all problems and potential problems Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards We Offer Terrific Benefits Which Include Generous pay plan! Tell us about your experience at your interview! Performance Bonuses! Bi-weekly Pay Period Excellent, Ongoing Training is Provided! Opportunity for long term employment and growth Medical, Dental and Vision Insurance Disability Insurance 401(k) Retirement Plan 5-day work week, closed on Sundays! About Us Specialty RV, Tractor & Marine has been serving the mid-Ohio communities of Lancaster and surrounding areas for the last 19 years! We are a family-owned dealership and believe culture makes a difference! We strive to build lasting relationships with our employees, customers, and the community We are an Equal Opportunity Employer - All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status. Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Other Industries Motor Vehicle Manufacturing Referrals increase your chances of interviewing at Specialty RV Sales by 2x Sign in to set job alerts for “Service Writer” roles. Lancaster, OH $60,000.00-$100,000.00 2 weeks ago Heath, OH $50,000.00-$100,000.00 2 weeks ago Parts Counter Customer Service Representative Heath, OH $50,000.00-$100,000.00 1 month ago Canal Winchester, OH $15.00-$16.00 4 days ago Administrative Professional 2 - 20062610 Volunteer: Granville OH - Admin Support Needed for Global Literacy Project Administrative Assistant/Credentialing Specialist General Service/Lube Tech - Pickerington We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr