Library - 20-Hour Part-Time Branch Support (Crozet Library) Job at City of Charl

About the Position Branch Support – part‑time (20 hours/week) at the Crozet Library. Starting salary $15.75/hour (annualized $16,380). Eligible for prorated benefits. The role performs paraprofessional duties in library circulation, reference, and patron assistance under the supervision of the Branch Manager. Responsibilities Provide all library circulation services, including checking materials in and out, registering patrons for library cards, placing holds, and collecting fines and fees. Check returned lending materials for damage, normal wear and tear, and missing items. Maintain serial collections by processing new material and withdrawing old material. Process new books by checking to correct catalog information. Prepare books for withdrawal by processing material in the system and generating paperwork associated with removal. Perform computer assistance for patrons. May be asked to perform notarial services. Provide reader advisory and reference services. Manage inter‑library loan (ILL) requests. Answer telephone calls and handle patron inquiries in person and on the phone. Shelve and maintain library materials by call number. Assist with weeding the collection; withdraw books that have been weeded, remove library markings, change status in catalog, and arrange return to vendors. Prepare bank deposits for branch funds. Maintain branch email address and voicemail box, following up with patrons as needed. Maintain branch technology by cleaning patron computers, troubleshooting issues, monitoring IT tickets, replacing paper and toner, and assisting staff with technology questions. Prepare signage, book lists, displays, program calendars, and basic programs to promote library resources and community interaction. Assist Jefferson‑Madison Regional Library staff with projects. Follow library procedures for opening, operating, and closing the branch. Assume responsibility for the branch in the absence of the Branch Manager. Use and maintain JMRL equipment, tools, and other resources appropriately. Ensure regular and reliable attendance. Other Duties Perform additional duties to support operational requirements as needed or assigned. Minimum Qualifications High School or GED, with experience in a public customer‑service environment and proficiency with Windows and the internet. Experience in a public customer‑service environment and proficiency with Windows and the internet. An equivalent combination of education and experience may be considered. Preferred Qualifications Experience working in a library. Knowledge of library computer software programs. Certifications, Licenses, and Other Requirements Pass a pre‑employment background check. Work a flexible schedule, including days, evenings, and weekends. Job Knowledge, Skills, and Abilities Basic familiarity with library work, common principles and terminology, and simple problem solving. Apply relevant policies and procedures in daily tasks. Use online information sources effectively in research and reference. Navigate non‑fiction and print reference collections to support reference inquiries. Reading and Writing Competencies Reading: Intermediate – understand newspapers, magazines, journals, multi‑step manuals, and reference materials. Writing: Basic – write simple letters, paragraphs, and sentences containing subject, verb, and object, and/or lists of names and addresses. Mathematics: Basic – perform addition, subtraction, multiplication, and division. Communication, Decision‑Making, and Technical Skills Routine communication – provide and exchange basic information; maintain effective working relationships with coworkers. Decision making – generally follow general instructions or standard procedures; some discretion within a limited range of choices. Technical skills – intermediate proficiency in Microsoft Office and departmental software; practical knowledge of a technical field with analytical judgment. Fiscal Responsibilities Receive and disburse funds and prepare money for deposit. Supervisory Responsibilities No responsibility for direction or supervision of others. Other Characteristics Strong public‑services orientation. Frequent task changes; work closely with others as part of a team. Responsibly find answers to questions and respond appropriately. Perform multiple tasks simultaneously; perform tedious or exacting work. Excellent organizational, time‑management, and customer‑service skills. May need to handle angry, frustrated, or upset individuals. Requires a non‑traditional work schedule such as weeknights and weekends. Physical Demands Medium work – exert up to 50 pounds of force occasionally, up to 25 pounds frequently, and up to 10 pounds constantly to lift, carry, push, pull, or move objects. Requires pushing/pulling, standing for extended periods, stooping, bending, and carrying. Must communicate information and ideas clearly to others. Must observe details at close range (within a few feet). Equipment, Tools, and Software Standard office equipment, telephone, related software and hardware; book trucks, carts, and other equipment as appropriate. Work Environment Office environment with extended exposure to computer screens, monitor glare, and dust. Noise level is usually quiet. Schedule Flexible schedule including days, evenings, and weekends. #J-18808-Ljbffr