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Ampstek

Contract w2 only :: Technical Writer (Banking, Payment and Credit Card domain ex

Ampstek, Berkeley Heights, NJ, United States, 07922

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Contract w2 only :: Technical Writer (Banking, Payment and Credit Card domain experience)

Location: Berkeley Heights, NJ; Princeton, NJ.

Duration: Contract (Only W2 Contract).

Experience: 10 to 12 Years of industry experience.

Responsibilities:

  • Research and Information Gathering: Interview product managers, study product samples, and gather data to understand the product's features and functionality.
  • Content Creation: Write, edit, and proofread content for accuracy, clarity, and consistency.
  • Audience Analysis: Assess the needs and technical knowledge of the intended audience to adjust the tone and technical level of the documentation.
  • Documentation Management: Organize information, create diagrams, charts, or other visual aids, and manage documentation systems (such as content management systems or wikis).
  • Collaboration: Work with cross‑functional teams, including engineering, QA, and customer support, to ensure documentation aligns with product development and user needs.
  • Review and Testing: Incorporate user feedback to update and improve content, and test documentation for usability and accuracy.

Key Skills and Qualifications:

  • Excellent Writing Skills: Present complex information clearly and succinctly, with a strong grasp of grammar, style, and syntax.
  • Technical Aptitude: Quickly grasp technical concepts and new tools; a background or degree in a relevant technical field (e.g., computer science, engineering) can be beneficial.
  • Attention to Detail: Meticulous proofreading and editing skills to ensure accuracy and functionality.
  • Research and Analytical Skills: Break down complex data, analyze information, and organize it logically for the reader.
  • Collaboration and Communication: Strong interpersonal skills for effectively communicating with diverse teams and stakeholders.
  • Software Proficiency: Familiarity with documentation tools (e.g., MadCap Flare, Oxygen XML Author), content management systems (CMS), and common office software (e.g., Microsoft Office Suite).

Typical Documentation Types:

  • User manuals and guides
  • Installation and configuration instructions
  • Online help sections and FAQs
  • API developer guides

Seniority Level: Mid‑Senior level

Employment Type: Contract

Job Function: IT Services and IT Consulting

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