Customer Experience Associate – Youth & Adult Library Roles Job at Austin Commun

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The Jacksonville Public Library is actively seeking:

• Customer Experience Associate - Youth
• Customer Experience Associate - Adult

This is professional work at the lead worker level providing customer service assistance or programs to children of all ages and their parents/caregivers.

Open Requirements:

• A Bachelors’ Degree from an accredited institution is required.
• Basic computer skills required.
• Experience in education, retail, or library support work is preferred.
• Customer Experience Associate - Youth; a concentration in librarianship, education, child development or other related field is preferred
• Depending on assignment, a valid driver's license may be required and must be maintained during employment in this class.
• Depending on assignment, must qualify for prior to appointment, obtain, and maintain during employment in this class a City of Jacksonville Public Driver Certification.

The City of Jacksonville is a premier local government employer providing a competitive compensation package and an excellent work environment.Employees are afforded 12 paid holidays plus a paid personal day.Our comprehensive benefit programs include defined contribution retirement plan, medical, dental and vision plans; life insurance coverage for you and your dependents; flexible spending plans for medical reimbursement, dependent care; an employee assistance program for you and your dependents; a 457(b) tax-deferred compensation plan to supplement your retirement, and a ROTH IRA plan. We also provide an extensive wellness program that includes a health intervention program if qualified, lunch and learns, health fairs, and discounted gym memberships. Some part-time positions may be eligible for benefits.

This is an exceptional opportunity for the right candidate to make a significant contribution in a dynamic, quality-oriented customer-focused organization.The City of Jacksonville is an equal opportunity/equal access employer.