JPMorganChase
Job Description
Fully supporting our customers’ success requires a commitment to support the community’s success. The Community Manager role within the Community and Business Development organization will report to the Divisional Community & Business Development Manager in one of our five Consumer Banking Divisions. This role will play a crucial role in supporting our commitment to our customers' success and the success of the community. The broader team’s focus is to grow One Chase business opportunities within underserved communities and across diverse segments. The team will also create integrated, actionable financial health roadmaps to help our communities thrive.
Job Responsibilities
Develop a community outreach and engagement program that builds community relationships with proven ability to make business development calls (70% external, 30% internal).
Leverage national community playbook (i.e., activation plan) to engage the community in a meaningful way, and complimenting the curriculum with local programing and events to host in branches.
Build and manage the community engagement calendar, facilitate (and/or co‑facilitate) regular financial health workshops, Chase Chats and community events in the branch.
Own execution of the events end to end from event outreach, in‑branch awareness, customer and community enrollment.
Report results based on event surveys to inform national community teams on opportunities for improvement.
Partner with Branch Managers, Bankers and OneChase Partners on customer engagement, referrals from events and adoption of financial product solutions, and with Global Philanthropy to ensure a collaborative approach to events.
Act as a Culture Carrier and steward of inclusion in the branches by supporting employee development and BRG partnership.
Required Qualifications, Capabilities, and Skills
Proven leadership experience with ability to influence across the firm and in the community, plus heavily organized and with both strong event coordination and project management skills.
Ability to build strong relationships with clients, peers, partners and contacts.
Executive presence with strong presentation skills in small and large/public group settings.
Self‑starter with a proactive approach, strong time management and prioritization skills and a passionate, authentic, and bold team player.
Strong analytical, strategic and independent problem‑solving skills.
Proven ability to discover needs and connect clients and business owners to the right resources.
Preferred Qualifications, Capabilities, and Skills
Bilingual language preferred.
Dodd Frank and SAFE Act This position is subject to the Dodd‑Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMorgan Chase's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd‑Frank Loan Originator requirements.
In addition, this position will require National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. Upon active employment with JPMorgan Chase, you will be required to either register on NMLS or update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.
Equal Opportunity Employer/Disability/Veterans We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.
About The Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most‑used digital solutions—all while ranking first in customer satisfaction. We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.
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Job Responsibilities
Develop a community outreach and engagement program that builds community relationships with proven ability to make business development calls (70% external, 30% internal).
Leverage national community playbook (i.e., activation plan) to engage the community in a meaningful way, and complimenting the curriculum with local programing and events to host in branches.
Build and manage the community engagement calendar, facilitate (and/or co‑facilitate) regular financial health workshops, Chase Chats and community events in the branch.
Own execution of the events end to end from event outreach, in‑branch awareness, customer and community enrollment.
Report results based on event surveys to inform national community teams on opportunities for improvement.
Partner with Branch Managers, Bankers and OneChase Partners on customer engagement, referrals from events and adoption of financial product solutions, and with Global Philanthropy to ensure a collaborative approach to events.
Act as a Culture Carrier and steward of inclusion in the branches by supporting employee development and BRG partnership.
Required Qualifications, Capabilities, and Skills
Proven leadership experience with ability to influence across the firm and in the community, plus heavily organized and with both strong event coordination and project management skills.
Ability to build strong relationships with clients, peers, partners and contacts.
Executive presence with strong presentation skills in small and large/public group settings.
Self‑starter with a proactive approach, strong time management and prioritization skills and a passionate, authentic, and bold team player.
Strong analytical, strategic and independent problem‑solving skills.
Proven ability to discover needs and connect clients and business owners to the right resources.
Preferred Qualifications, Capabilities, and Skills
Bilingual language preferred.
Dodd Frank and SAFE Act This position is subject to the Dodd‑Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMorgan Chase's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd‑Frank Loan Originator requirements.
In addition, this position will require National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. Upon active employment with JPMorgan Chase, you will be required to either register on NMLS or update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.
Equal Opportunity Employer/Disability/Veterans We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.
About The Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most‑used digital solutions—all while ranking first in customer satisfaction. We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.
#J-18808-Ljbffr