5K Consulting & Technical Services
Senior Customer Engineer (Palo Alto)– Marketing AI CDP
5K Consulting & Technical Services, Palo Alto, California, United States, 94306
Senior Customer Engineer Marketing AI / CDP
About 5K C&T Services
5K C&T Services is a specialized recruitment and talent solutions partner supporting leading organizations in Customer Experience AI Digital Transformation and Enterprise Technology. We are seeking a highly skilled Senior Customer Engineer to support one of our enterprise clients in implementing and optimizing advanced Customer Data Platform (CDP) and Marketing AI solutions.
Job Overview The Senior Customer Engineer will be a customer-facing technical leader responsible for guiding enterprise clients through successful CDP implementations, data integrations, personalization workflows and Marketing AI capabilities.
Key Responsibilities
Serve as the primary technical owner supporting post-sale CDP and Marketing AI solution adoption
Implement data pipelines, integrations and workflow configurations using SQL, Python and cloud infrastructure
Collaborate with Solution Architects, Consultants, Product Engineering and Engagement Managers
Act as trusted technical advisor to customer IT leadership and project stakeholders
Build and refine data models supporting segmentation, personalization and activation use cases
Establish ETL pipelines and unify customer data across disparate sources
Configure CDP platform features and external data connections (APIs, S3, cloud systems)
Deliver clear documentation and provide technical enablement for customer teams
Identify risks, remove technical blockers and maintain project timelines
Provide feedback to internal product and engineering teams to improve platform performance
Required Qualifications
Bachelor’s degree in Computer Science, Engineering, Mathematics or related field
6 years in customer-facing SaaS implementation involving large-scale datasets
Strong proficiency in SQL scripting (Python, Ruby, Shell) and cloud environments (AWS preferred)
Hands‑on experience with ETL processes and integrating multiple data sources
Experience working with RESTful APIs and tools such as Postman or cURL
Knowledge of CDP, CRM, DMP or other customer data systems
Familiarity with Snowflake, Redshift or similar cloud data warehouses
Excellent communication skills with both technical and non‑technical stakeholders
Ability to independently manage deliverables, risks, prioritization and cross‑team alignment
Experience with Agile methodologies and tools such as Jira, Asana or Smartsheet
Preferred Qualifications
Experience with marketing technologies, CDPs, analytics tools or personalization engines
Knowledge of predictive modeling or machine learning fundamentals
Experience with tools such as Looker, dbt or Airflow
Familiarity with Java or Scala
Hands‑on experience or strong interest in agentic AI prompt engineering or context design
Our Client Offers
Competitive salary and performance bonuses
Health, wellness and retirement benefits
Collaborative and fast‑paced technical team environment
Career growth in a rapidly expanding AI‑driven environment
Location Palo Alto – Hybrid role with 3 days per week onsite.
Key Skills
Logistics & Procurement
Communication
ABB
Client Services
Lorry Driving
Document Management
Employment Type: Full Time
Experience: years
Vacancy: 1
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About 5K C&T Services
5K C&T Services is a specialized recruitment and talent solutions partner supporting leading organizations in Customer Experience AI Digital Transformation and Enterprise Technology. We are seeking a highly skilled Senior Customer Engineer to support one of our enterprise clients in implementing and optimizing advanced Customer Data Platform (CDP) and Marketing AI solutions.
Job Overview The Senior Customer Engineer will be a customer-facing technical leader responsible for guiding enterprise clients through successful CDP implementations, data integrations, personalization workflows and Marketing AI capabilities.
Key Responsibilities
Serve as the primary technical owner supporting post-sale CDP and Marketing AI solution adoption
Implement data pipelines, integrations and workflow configurations using SQL, Python and cloud infrastructure
Collaborate with Solution Architects, Consultants, Product Engineering and Engagement Managers
Act as trusted technical advisor to customer IT leadership and project stakeholders
Build and refine data models supporting segmentation, personalization and activation use cases
Establish ETL pipelines and unify customer data across disparate sources
Configure CDP platform features and external data connections (APIs, S3, cloud systems)
Deliver clear documentation and provide technical enablement for customer teams
Identify risks, remove technical blockers and maintain project timelines
Provide feedback to internal product and engineering teams to improve platform performance
Required Qualifications
Bachelor’s degree in Computer Science, Engineering, Mathematics or related field
6 years in customer-facing SaaS implementation involving large-scale datasets
Strong proficiency in SQL scripting (Python, Ruby, Shell) and cloud environments (AWS preferred)
Hands‑on experience with ETL processes and integrating multiple data sources
Experience working with RESTful APIs and tools such as Postman or cURL
Knowledge of CDP, CRM, DMP or other customer data systems
Familiarity with Snowflake, Redshift or similar cloud data warehouses
Excellent communication skills with both technical and non‑technical stakeholders
Ability to independently manage deliverables, risks, prioritization and cross‑team alignment
Experience with Agile methodologies and tools such as Jira, Asana or Smartsheet
Preferred Qualifications
Experience with marketing technologies, CDPs, analytics tools or personalization engines
Knowledge of predictive modeling or machine learning fundamentals
Experience with tools such as Looker, dbt or Airflow
Familiarity with Java or Scala
Hands‑on experience or strong interest in agentic AI prompt engineering or context design
Our Client Offers
Competitive salary and performance bonuses
Health, wellness and retirement benefits
Collaborative and fast‑paced technical team environment
Career growth in a rapidly expanding AI‑driven environment
Location Palo Alto – Hybrid role with 3 days per week onsite.
Key Skills
Logistics & Procurement
Communication
ABB
Client Services
Lorry Driving
Document Management
Employment Type: Full Time
Experience: years
Vacancy: 1
#J-18808-Ljbffr