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City of Billings

Library Services Specialist II

City of Billings, Billings, Montana, us, 59107

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Library Services Specialist II City of Billings is seeking a Library Services Specialist II to provide mid-level administrative support to the department or function manager and other department or function staff. Duties include performing or coordinating activities in support of the department or function. Specific duties vary with the department or function assigned. Duties may include combinations of circulation services, children's services activities and programs, and reference services support. Incumbents are proficient with computer applications for word processing and spreadsheets, use of audiovisual equipment and the internet.

Salary : $16.6354 - $18.3475 per hour (Step 1 and Step 3 of a 7-step pay scale). Salary at hiring depends on education, experience, and training.

Work Schedule

Option 1: Monday, Tuesday, Wednesday, Friday: 8:15 a.m. to 5:15 p.m.; Thursday: 11:15 a.m. to 8:15 p.m.; occasional Friday night shift.

Option 2: Tuesday, Thursday, Friday, Saturday: 8:15 a.m. to 5:15 p.m.; Wednesday: 11:15 a.m. to 8:15 p.m.; occasional Friday night shift.

Essential Duties and Responsibilities

Perform a variety of circulation duties, including checking materials in, registering and updating patron records, sorting materials.

Renew library materials for patrons by phone, compute and collect fines, balance the cash drawer, maintain accurate patron files, assist in preparation of fine and overdue notices, investigate lost or withheld materials.

Sort, shelve, rearrange and otherwise maintain library materials; sort carts, empty book drop; maintain order and shift materials on shelves; assist in routing materials to appropriate areas, including mending, technical processing, hold, interlibrary loan sorting areas, clean and maintain audiovisual materials as needed.

Perform miscellaneous clerical duties, including preparing, stamping, and distributing mail.

Assist in preparation of materials for children's story times and other programs.

Assist in shelving children's materials in assigned areas.

Maintain special displays of high-interest reading materials for children and their parents.

Assist in development and oversight of children's craft programs.

Provide general information services to library patrons, assist patrons in locating and using library materials, equipment and services; perform basic computer searches.

Enhance customer experiences through positive customer interactions and value-added services.

Answer telephones, renew materials, reserve rooms, and answer queries within scope; transfer and refer calls to other staff as needed.

Assist in providing information services to children, teens, and adults.

Provide tours of the library and its facilities.

Deliver occasional story times and baby story times, under direction of Children's Librarian.

Provide information at the help desk for directional questions, locating materials, and assisting with use of library equipment and technology; refer higher-level inquiries to librarians.

Perform other duties as assigned.

Required Qualifications and Skills

High school diploma or equivalent.

Minimum of two (2) years of combined education and experience, or equivalent.

Strong interpersonal skills.

Must be able to pass a pre-employment drug screen.

Preferred Qualifications and Skills

Experience with city government and knowledge of department or function operations.

Equal Opportunity Employer.

Referrals increase your chances of interviewing at City of Billings by 2x

Seniority level Entry level

Employment type Full-time

Job function Other

Industries Government Administration

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