UnitedHealth Group
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start
Caring. Connecting. Growing together.
A UX Designer is responsible for crafting intuitive, accessible, and engaging digital experiences that meet user needs and align with business goals. This role blends user research, design thinking, prototyping, and cross‑functional collaboration to deliver high‑quality solutions across platforms.
Primary Responsibilities
User‑Centred Research & Strategy
Conduct user interviews, surveys, and usability testing to uncover pain points and opportunities
Develop personas, journey maps, and scenarios to guide design decisions
Translate research insights into actionable design strategies
Design Execution & Prototyping
Create wireframes, user flows, storyboards, and high‑fidelity prototypes using tools like Figma, Axure, Sketch, and InVision
Design intuitive interfaces that balance aesthetics, usability, and accessibility
Iterate designs based on feedback from stakeholders and users
Collaboration & Communication
Partner with product managers, engineers, researchers, and accessibility experts to align on goals and deliverables Present design concepts and rationale to cross‑functional teams and leadership
Participate in design critiques and contribute to shared design systems
Usability & Accessibility
Ensure compliance with accessibility standards (e.g., WCAG 2.2 AA)
Conduct usability evaluations and A/B testing to validate design effectiveness
Advocate for inclusive design practices that consider health equity, literacy, and diverse user needs
Design System Contribution
Collaborate with design system teams to create reusable components and maintain consistency
Document design patterns and contribute to evolving design libraries
Continuous Improvement & Innovation
Stay current with industry trends, tools, and best practices
Experiment with new design approaches and technologies (e.g., AI‑enhanced UX, low‑code prototyping)
Foster a growth mindset and mentor junior designers
Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re‑assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Qualifications
2+ years of experience in UX design with a strong portfolio (Sr UX Designer)
Proven expertise in design tools (Figma, Sketch, Photoshop, Axure)
Proven solid grasp of design thinking, information architecture, and responsive design
Proven excellent communication, collaboration, and stakeholder management skills
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone—of every race, gender, sexuality, age, location and income deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
#NJP
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Caring. Connecting. Growing together.
A UX Designer is responsible for crafting intuitive, accessible, and engaging digital experiences that meet user needs and align with business goals. This role blends user research, design thinking, prototyping, and cross‑functional collaboration to deliver high‑quality solutions across platforms.
Primary Responsibilities
User‑Centred Research & Strategy
Conduct user interviews, surveys, and usability testing to uncover pain points and opportunities
Develop personas, journey maps, and scenarios to guide design decisions
Translate research insights into actionable design strategies
Design Execution & Prototyping
Create wireframes, user flows, storyboards, and high‑fidelity prototypes using tools like Figma, Axure, Sketch, and InVision
Design intuitive interfaces that balance aesthetics, usability, and accessibility
Iterate designs based on feedback from stakeholders and users
Collaboration & Communication
Partner with product managers, engineers, researchers, and accessibility experts to align on goals and deliverables Present design concepts and rationale to cross‑functional teams and leadership
Participate in design critiques and contribute to shared design systems
Usability & Accessibility
Ensure compliance with accessibility standards (e.g., WCAG 2.2 AA)
Conduct usability evaluations and A/B testing to validate design effectiveness
Advocate for inclusive design practices that consider health equity, literacy, and diverse user needs
Design System Contribution
Collaborate with design system teams to create reusable components and maintain consistency
Document design patterns and contribute to evolving design libraries
Continuous Improvement & Innovation
Stay current with industry trends, tools, and best practices
Experiment with new design approaches and technologies (e.g., AI‑enhanced UX, low‑code prototyping)
Foster a growth mindset and mentor junior designers
Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re‑assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Qualifications
2+ years of experience in UX design with a strong portfolio (Sr UX Designer)
Proven expertise in design tools (Figma, Sketch, Photoshop, Axure)
Proven solid grasp of design thinking, information architecture, and responsive design
Proven excellent communication, collaboration, and stakeholder management skills
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone—of every race, gender, sexuality, age, location and income deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
#NJP
#J-18808-Ljbffr