Homebase
Homebase is hiring: Senior Creative & Marketing Operations Manager (Hybrid) (San
Homebase, San Francisco, CA, US
Senior Creative & Marketing Operations Manager (Hybrid)
Join as a Senior Creative & Marketing Operations Manager (Hybrid) at Homebase .
At Homebase, youll join a team thats bold, fastmoving, and obsessed with helping small businesses thrive. Here, every Homie shows up to raise the bar, support one another, and celebrate wins as a team.
Were looking for a Senior Creative & Marketing Operations Manager to be the operational backbone of our inhouse creative and marketing teams. Youll own the endtoend workflow for creative and marketing projects, helping our team scale worldclass creative thats rooted in real small business stories.
Youll work closely with our Creative Director to align on resourcing and creative talent, helping select, onboard, and manage freelancers to ensure the right fit for every project. Creative Leadership
Support all creative production across formats and channels: photo, video, animation, experiential, digital, print, and retail.
Manage our hybrid studio model (inhouse and freelance) that can scale content efficiently while maintaining creative integrity.
Partner closely with Creative, Brand, and Growth teams to translate concepts into highquality, onbrief, ontime deliverables.
Marketing Operations & Process Excellence
Partner with channel and functional leads to prioritize initiatives, and manage timelines & deadlines.
Maintain visibility into all projects, timelines, and budgets, identifying risks, removing blockers, and facilitating clear communication.
Build and evolve the content management system and asset repository for easy access, compliance, and brand consistency.
Partner with the CMO and Marketing Leads to align creative and operational priorities.
Lead and empower a highperforming team of contractors and crossfunctional partners.
Cultivate a culture of accountability, transparency, and curiosity where creative excellence meets operational clarity.
Identify and implement AIpowered tools to streamline creative workflows, such as project tracking, asset tagging, version control, and reporting.
automated briefs, feedback summaries, or content scheduling) to free up creative time for strategy and storytelling.
Develop & lead new AI solutions that improve speed and quality without losing the human touch behind our brand.
68 years of experience in creative or marketing operations, including at least 23 years working inhouse.
~ Proven track record in building systems, solving problems, and empowering others to do their best work.
~ Experienced at managing fastpaced creative projects with a range of deliverables.
~ Deep understanding of the creative process and how to support designers, copywriters, and marketers to do their best work.
~ Familiarity with tools like Asana, Figma, Google Suite, etc.
~ Deep passion for supporting small businesses and helping our customers succeedtreating their stories and challenges as the heart of our brand.
Be Customer Obsessed Solve problems with empathy and creativity.
Ownership & Financial Security: Stock options + 401(k) with 4% match
Comprehensive Healthcare: Medical, dental, and vision coverage + FSA options
Flexible Time: Unlimited PTO (salaried) + company holidays
Protection Plans: Life insurance + short/longterm disability coverage
Meals provided, commuter benefits, team offsites, and Customer Days
Comprehensive medical, dental, and vision for you and your dependents
Time Flexibility: Flex time off + company holidays + designated focus periods
Protection Plans: Life insurance + short/longterm disability coverage
Meals provided, team offsites, and Customer Days
Meet the Talent Acquisition team, Rachel U.
Meet the Hiring Manager, Katie D.
Homebase is the everything app for hourly teamsbuilt to simplify the daytoday and superpower local businesses. With tools for scheduling, time clocks, payroll, communication, HR, and more, we help teams stay connected and in control. Today, over 100,000 small (but mighty) businesses rely on us to make work radically easier. At Homebase, we celebrate diversity and are proud to be an equalopportunity employer. If you need accommodations during the hiring process, please let us knowwere committed to ensuring fair and equitable access for all.
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