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Okta

VP, Design UX Research (San Francisco) Job at Okta in San Francisco

Okta, San Francisco, CA, US

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About Okta

Okta is The Worlds Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.

The Team

The Design and Research team at Okta works crossfunctionally to drive worldclass customer experiences. The team encompasses Product Design, UX Research, Content Design, and Design Operations (ResearchOps/DesignOps). We own complex, technical product areas and ensure the most seamless customer experience is also the safest one.

The Role

Were looking for a strategic, peoplefirst leader to grow, elevate, and unify the entire Product Design function (including UX Research, Product Design, Visual Design, and Content Design). This leader will strengthen the influence of user experience and design excellence across all levels of Okta and deepen collaboration with Product and Engineering. This role reports directly to the Chief Product Officer.

What Youll Do

  • Lead and grow the entire organization: manage and develop managers and ICs across all disciplines (Product Design, UX Research, Content Design, Design Ops & Research Ops) within Oktas Workforce and Personal product portfolios.
  • Be a peoplefirst leader: foster wellbeing, belonging, and professional growth across all roles in the Design and Research team.
  • Champion inclusion: build and sustain a diverse, equitable, and inclusive team culture, ensuring inclusive and securebydesign practices are embedded into the product development lifecycle.
  • Expand strategic impact: partner with Product, Engineering, and executive leaders to embed a cohesive design strategy and usercentered decisionmaking into product planning, execution, and outcomes.
  • Shape team culture and vision: define and uphold the Design & Research teams values, direction, and operational excellence, ensuring seamless collaboration between all disciplines.
  • Drive scalability and efficiency: identify and address organizational or process gaps to support the growth and efficiency of the endtoend design process, including DesignOps and ResearchOps.
  • Represent Design and Research internally and externally: advocate for worldclass usercentered design and innovation across Okta and serve as a visible thought leader for the design and research communities.
  • Drive Design AI Evolution: lead the evolution of the Design organizations skill set as Design embeds AI tooling and thinking in the product development process.
  • Systems Thinking: apply advanced systems thinking to map complex customer journeys and product ecosystems, ensuring all design initiatives are holistically integrated, scalable across multiple platforms, and contribute to a unified, cohesive brand experience.

What Youll Bring

  • Proven leadership: 5+ years managing and developing managers and teams across multiple product design disciplines (e.g., UX/Product Design, UX Research, Content Design).
  • Deep product design expertise: 10+ years conducting, leading, or directing highimpact, multimethod product design and research work with measurable product and business impact.
  • Team builder: experience hiring, developing, and retaining highperforming, valuesdriven design and research teams.
  • Strategic mindset: skilled in defining the holistic product design strategy and translating customer insights and design specifications into business and product outcomes.
  • Influential communicator: exceptional storytelling and executive communication skills, with the ability to connect design excellence and research findings to business value.
  • Collaborative operator: proven success partnering crossfunctionally with Product, Engineering, and GTM teams to deliver unified product experiences.
  • Adaptability: comfortable leading through growth, transformation, and change.

Leadership Competencies

  • Builds Effective Teams Creates strong, diverse teams that deliver shared results.
  • Demonstrates SelfAwareness Reflects, listens, and grows from feedback.
  • Develops Talent Invests in peoples growth and career goals.
  • Drives Results Achieves outcomes, even in challenging environments.
  • Strategic Mindset Anticipates future needs and shapes breakthrough strategies.

Salary

The annual base salary range for this position for candidates located in the San Francisco Bay area is $331,000$497,000 USD.

The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington is $296,000$444,000 USD.

In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies.

Benefits

  • Amazing Benefits
  • Making Social Impact
  • Developing Talent and Fostering Connection + Community at Okta

Equal Employment Opportunity

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at

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