Square

Square is hiring: Head of Design, Banking (San Francisco) in San Francisco

Square, San Francisco, CA, US

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldnt work together. So we expanded into software and started building integrated, omnichannel solutions to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, weve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale. Today, we are a partner to sellers of all sizes large, enterprisescale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. Were building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

The Role

Square Banking exists to give small businesses the financial tools they need to thrive helping them sell, save, spend, and borrow as fast as they need to. By connecting payments, bank tools, and cash flow in one seamless experience powered by AI, we empower sellers to move money confidently, access capital easily, and grow their business on their own terms.

Were looking for a Head of Design to lead the next chapter of Square Bankings growth. As the design leader for one of Squares most strategically important organizations, youll shape how millions of businesses interact with their money every day. Youll set the vision for how design, brand, and creative work together to make Square Banking a trusted, differentiated, and deeply human experience across every product, platform, and touchpoint.

Youll report to the Head of Design for Square, and be a key member of the Banking leadership team alongside peers in Product, Engineering, and Marketing leading a team of 10+ product designers.

You Will

Set the vision and raise the bar. Define the creative direction and design standards for Square Banking, ensuring every experience from onboarding to ongoing engagement feels clear, connected, and unmistakably Square.
Lead with trust and craft. Create the conditions for exceptional work by fostering psychological safety, inspiring ambition, and modeling design excellence across brand, product, and research.
Drive companydefining initiatives. Serve as a trusted partner to senior leadership in shaping the strategy for Square Banking and influencing the broader design direction across Square.
Scale impact through systems. Build design frameworks, rituals, and structures that allow teams to move fast without sacrificing quality. Promote cohesion across disciplines and regions as Square Banking expands globally.
Champion customercentric thinking. Keep small business owners at the heart of every decision, balancing business goals with empathetic storytelling and worldclass design execution.
Shape the future of intelligent design. Integrate automation and AIdriven insights to streamline workflows, enhance creativity, and deliver smarter customer experiences.

You Have

15+ years of experience in design management, both leading and building product design teams.
A record of delivering transformative, highimpact work products that influence company strategy, elevate brand perception, and drive measurable outcomes.
Experience leading design at scale across multiple product lines, regions, and platforms, creating cohesion while honoring local nuance.
A portfolio that demonstrates vision, taste, and range spanning product experience, marketing, and innovation.
A proven ability to partner closely with Product, Engineering, and Marketing executives to shape roadmaps, define strategy, and align teams around shared goals.
Strength in developing and scaling organizations, mentoring leaders, and fostering a culture of excellence and inclusion.
Comfort working at both strategic altitude and detail depth you can define a multiyear design vision and also ensure final implementations meet the highest craft standards.
Passion for systems thinking, storytelling, and the customer journey, with the instinct to simplify complex ideas into intuitive, delightful experiences.
An evolving perspective on designs role in AI, automation, and emerging technologies and how these can enhance creative output and customer value.

Equal Opportunity Employer

Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and fair chance ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what were doing to build a workplace that is fair and square? Check out our I+D page.

Use of AI in Our Hiring Process

We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws.

Compensation

Block takes a marketbased approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidates starting pay will be determined based on jobrelated skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a locations zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.

Zone A: $304,500 $456,700 USD

Zone B: $304,500 $456,700 USD

Zone C: $304,500 $456,700 USD

Zone D: $304,500 $456,700 USD

Job Details

Seniority level: Executive

Employment type: Fulltime

Job function: Design, Art/Creative, and Information Technology

#J-18808-Ljbffr