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APCO International

Communications Officer

APCO International, Corvallis, Oregon, United States, 97333

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Job Overview Communications Officer Department: Public Safety (QUB) Appointment Type: Public Safety Professional Location: Corvallis, Oregon Salary Range: $26.22 – $35.89

Position Summary The Department of Public Safety is seeking up to two full‑time, 12‑month Communications Officers.

Candidates will provide investigational and administrative support to campus police, operate the Secondary Public Safety Answering Point for emergency and non‑emergency calls, and manage mission‑critical communications equipment.

Key Responsibilities

Radio Operations (20%)

Monitor and operate radio console across multiple frequencies

Dispatch police and public safety officers

Communicate status updates

Phone Operations (20%)

Operate multi‑line telephone software

Receive, process, and transfer emergent/non‑emergent calls and service requests

Communicate with university personnel

Data Entry & Information Queries (30%)

Use CAD, RMS, LEDS/NCIC, Laserfiche, and other software systems

Maintain a computerized log of all incidents and contact information

Alarms (20%)

Monitor burglary, fire, and maintenance alarms and take prescribed action

Confidentiality & Reporting (5%)

Relay crime and incident information from other agencies

Clery crime and fire reporting

Maintain high levels of confidentiality

Other Duties (5%)

Additional tasks as assigned

Qualifications

Required

High school diploma or equivalent

LEDS certification or ability to obtain within 60 days of hire

DPSST Telecommunications certification or ability to obtain within 18 months of hire

Proficiency with computers and standard office programs (Excel, Word, email, web applications)

Typing proficiency of at least 40 WPM

Strong oral and written communication skills

Ability to follow policies, directives and procedures

Critical thinking and problem‑solving skills

Willingness to attend and complete required training

Knowledge of OSU–DPS administrative policies, procedures, rules and guidelines (within 18‑month probationary period)

Commitment to fostering a diverse and inclusive work environment

Success in a proficiency test (as applicable)

Pass a comprehensive pre‑employment background assessment (criminal history, driving records, medical exam, psychological evaluation, drug screening, FBI fingerprint check)

Preferred (Optional)

One year of previous experience in a Communications Center or Call Center

Background Checking Requirements All candidates must successfully complete a criminal history check and be determined to be position qualified as per university standard 05‑010 et seq.

Background checks include a Federal Bureau of Investigation fingerprint check, employment history, education, and personal references.

Additional periodic checks may apply for individuals previously in youth programs.

Nuclear Regulatory Commission background check requirements as described apply to this role.

Benefits Summary

Medical, Dental, Vision and Basic Life coverage (institution pays 95% of premiums)

Free confidential mental health and emotional support services

Retirement savings contributed by the university

Generous paid leave (holidays, vacation, sick leave)

Tuition reduction benefits for employee and eligible dependents at OSU and certain other Oregon public universities

Work‑life programs (dual‑career assistance, flexible work arrangements, family resource center, affinity groups, employee assistance program)

Optional lifestyle benefits (pet, accident, and critical illness insurance)

Working Conditions & Schedule

Fully on‑site with occasional travel outside Corvallis campus for trainings

Work may involve confined areas restricted to authorized personnel and moderate noise levels from equipment and radio transmissions

Rotating and variety of shifts: day, swing, graveyard; 8, 10 or 12‑hour shifts; possible longer hours during emergencies or increased workload

Shift coverage includes 24 hours a day, 7 days a week, weekends and holidays; work during inclement weather and natural disasters may be required

Application Process

Submit resume/CV and cover letter indicating how your qualifications prepare you for this position

Provide names, e‑mail addresses and telephone numbers of at least three professional references

Visit https://jobs.oregonstate.edu/postings/173481 to apply online

Equal Opportunity Employer OSU is an Equal Opportunity Employer, including disability, protected veteran, and other protected status.

OSU conducts a review of the National Sex Offender Public website prior to hire and is a fair chance employer committed to inclusive hiring.

Background check results do not automatically disqualify a candidate.

Contact Application questions: Sue Sutherland, susan.sutherland@dps.oregonstate.edu or 541‑737‑2989

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