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Usepylon

Head of Marketing (San Francisco) Job at Usepylon in San Francisco

Usepylon, San Francisco, CA, US

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About Pylon

Pylon is the AI-Native Support Platform for B2B companies. We consolidate ticketing, account management, knowledge base, AI agents, analytics, and chat into one product. Over 700 customers use Pylon to run their post-sales motion. Were Series B, well-funded, and growing pipeline 15% MoM.

Were looking for a Head of Marketing who can own our growth engine end-to-end driving demand, shaping pipeline, and building a function that scales. This is a hands-on role: youll experiment, execute, and build the team around what works.

What Youll Do

  • Own pipeline generation as the #1 marketing KPI

  • Design and run multi-channel demand programs (LinkedIn/Google ads, events, content, outbound, etc.)

  • Build and scale campaigns that convert top-of-funnel awareness into opportunities

  • Partner with Sales to set clear lead pipeline revenue targets and deliver against them

  • Define and track marketing ROI across channels, doubling down on what works

  • Oversee brand, launches, and messaging with a growth lens (every activity should tie back to pipeline)

  • Hire, coach, and scale the marketing team (growth, product marketing, content, design)

What Youve Done

  • 6+ years in B2B SaaS marketing with direct ownership of pipeline goals

  • Proven track record running multi-channel demand gen (paid, organic, events, partnerships)

  • Built or scaled a marketing team at a fast-growing startup (Series AC preferred)

  • Strong analytical mindset comfortable with Salesforce, attribution, funnel reporting

  • Hands-on: able to execute campaigns directly, not just manage vendors

  • Excellent storytelling and positioning skills; know how to craft simple, clear narratives that convert

Why Join Pylon

  • Be the first marketing leader at a high-growth startup

  • Work directly with founders on go-to-market strategy

  • Join a strong in-person culture in San Francisco (we run like a sports team)

  • Comp package includes competitive salary, equity, and benefits

More about Pylon

Traction: Have hundreds of paying customers and are growing fast

Funding: In addition to investment from Y Combinator and General Catalyst, a16z we just announced our Series B ($51M total raised)

Founders: Advith Chelikani, Robert Eng, and Marty Kausas

Team: Currently 55+ and growing!

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