CSM Corporation
Community Manager | Mequon Trail Townhomes
CSM Corporation, Mequon, Wisconsin, United States, 53097
Community Manager | Mequon Trail Townhomes
Job Category:
Operations
Requisition Number:
COMMU008171
Posted: November 25, 2025
Full-Time
On-site
Locations Mequon Trail Townhomes | CSM Corporation 7100 Tamarack Court Mequon, WI 53092, USA
Mequon Trail Townhomes | CSM Corporation 7100 Tamarack Court Mequon, WI 53092, USA
Responsibilities
Manage the assigned property in accordance with CSM policy and procedures as described in SOP manuals which include: Administration of leasing procedures to meet/exceed budget established for the property by meeting occupancy and rental rate goals.
Prompt collection of rent and initiating Unlawful Detainer process when necessary.
Ensure inspections of each unit during check-in and check-out, assuring that the owners’ assets are protected at all times and that appropriate deductions are taken from deposits.
Develop and analyze market conditions, plans and manage all advertising and marketing efforts.
Conduct daily property inspections.
Work with Director of Operations to develop and implement changes to operations based on leasing objectives and resident comments.
Ensure that a responsible person is available for building emergencies at all times.
Responsible for management of property expenses to maximize profitability and meet required annual budget.
Demonstrate effective labor management through proper scheduling, monitoring, and adjusting based on business needs.
Follow CSM procurement guidelines and apply good business judgment.
Responsible for the preparation and management of property budget and assigned administrative and/or accounting tasks, such as expense and revenue variance comments, monthly forecasting, and other accounting tasks as assigned.
Administer property inventory lists for items such as tools, equipment, supplies, etc.; manage and maintain company assets to stay within budget guidelines, approve invoices, and prolong the life of company property.
Actively solicit business to achieve occupancy and rental goals of the property (45% closure rate on new leases and renewals or as directed).
Assure that prospective residents are reached through advertising and further market the property by responding to phone inquiries, internet leads, and property tours.
Oversee the accurate preparation and administration of all leasing activities (i.e. paperwork, applications, leases, etc.) and rental traffic reports.
Direct the completion of market studies and internet/local advertising as needed.
Plan and participate in community activities, as well as other projects as assigned.
Accountable for high resident satisfaction scores by ensuring residents’ needs and concerns are responded to in a professional and timely manner.
Maintain physical assets to provide a welcoming and pleasant environment for residents.
Work side by side with staff to train and model appropriate resident service standards.
Responsible for the training of employees and ensuring training records are maintained.
Analyze quality issues, identify training needs, and ensure implementation to improve results.
Utilize available resources and adhere to CSM training policies.
Ensure all CSM training requirements are met.
Conduct routine inspections of exterior and interior community property/grounds and operations to maintain standards per CSM, local, state and federal regulations including the AWAIR program.
Need to be available on a 24‑hour basis (e.g., natural/catastrophic disaster).
Ensure a clean and safe work environment and follow all CSM procedures for resident/employee incidents.
Responsible for interviewing, hiring, coaching, and development of all employees.
Evaluate staff performance and take appropriate corrective action as needed to hold employees accountable.
Motivate staff by setting goals, providing ongoing feedback, and rewarding/recognizing employees.
Responsible for effective self/workload management.
Demonstrate clear written and verbal communication skills.
Promote collaboration and a positive, professional work environment.
Attend all required meetings.
Adhere to all CSM Standard Operating Procedures, Fair Housing laws, grooming/appearance/dress‑code standards.
Competencies/Skills Required 2+ years of residential management or related supervisory/management experience. Must be detail‑oriented, possess strong computer skills, have the ability to communicate well with all levels within and outside the organization, and be able to problem‑solve with employees and residents. Must be able to manage multiple priorities in a fast‑paced environment. Current and valid driver’s license with a safe driving record required.
Education High school diploma or GED required. College degree or equivalent experience preferred.
Equal Opportunity Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Operations
Requisition Number:
COMMU008171
Posted: November 25, 2025
Full-Time
On-site
Locations Mequon Trail Townhomes | CSM Corporation 7100 Tamarack Court Mequon, WI 53092, USA
Mequon Trail Townhomes | CSM Corporation 7100 Tamarack Court Mequon, WI 53092, USA
Responsibilities
Manage the assigned property in accordance with CSM policy and procedures as described in SOP manuals which include: Administration of leasing procedures to meet/exceed budget established for the property by meeting occupancy and rental rate goals.
Prompt collection of rent and initiating Unlawful Detainer process when necessary.
Ensure inspections of each unit during check-in and check-out, assuring that the owners’ assets are protected at all times and that appropriate deductions are taken from deposits.
Develop and analyze market conditions, plans and manage all advertising and marketing efforts.
Conduct daily property inspections.
Work with Director of Operations to develop and implement changes to operations based on leasing objectives and resident comments.
Ensure that a responsible person is available for building emergencies at all times.
Responsible for management of property expenses to maximize profitability and meet required annual budget.
Demonstrate effective labor management through proper scheduling, monitoring, and adjusting based on business needs.
Follow CSM procurement guidelines and apply good business judgment.
Responsible for the preparation and management of property budget and assigned administrative and/or accounting tasks, such as expense and revenue variance comments, monthly forecasting, and other accounting tasks as assigned.
Administer property inventory lists for items such as tools, equipment, supplies, etc.; manage and maintain company assets to stay within budget guidelines, approve invoices, and prolong the life of company property.
Actively solicit business to achieve occupancy and rental goals of the property (45% closure rate on new leases and renewals or as directed).
Assure that prospective residents are reached through advertising and further market the property by responding to phone inquiries, internet leads, and property tours.
Oversee the accurate preparation and administration of all leasing activities (i.e. paperwork, applications, leases, etc.) and rental traffic reports.
Direct the completion of market studies and internet/local advertising as needed.
Plan and participate in community activities, as well as other projects as assigned.
Accountable for high resident satisfaction scores by ensuring residents’ needs and concerns are responded to in a professional and timely manner.
Maintain physical assets to provide a welcoming and pleasant environment for residents.
Work side by side with staff to train and model appropriate resident service standards.
Responsible for the training of employees and ensuring training records are maintained.
Analyze quality issues, identify training needs, and ensure implementation to improve results.
Utilize available resources and adhere to CSM training policies.
Ensure all CSM training requirements are met.
Conduct routine inspections of exterior and interior community property/grounds and operations to maintain standards per CSM, local, state and federal regulations including the AWAIR program.
Need to be available on a 24‑hour basis (e.g., natural/catastrophic disaster).
Ensure a clean and safe work environment and follow all CSM procedures for resident/employee incidents.
Responsible for interviewing, hiring, coaching, and development of all employees.
Evaluate staff performance and take appropriate corrective action as needed to hold employees accountable.
Motivate staff by setting goals, providing ongoing feedback, and rewarding/recognizing employees.
Responsible for effective self/workload management.
Demonstrate clear written and verbal communication skills.
Promote collaboration and a positive, professional work environment.
Attend all required meetings.
Adhere to all CSM Standard Operating Procedures, Fair Housing laws, grooming/appearance/dress‑code standards.
Competencies/Skills Required 2+ years of residential management or related supervisory/management experience. Must be detail‑oriented, possess strong computer skills, have the ability to communicate well with all levels within and outside the organization, and be able to problem‑solve with employees and residents. Must be able to manage multiple priorities in a fast‑paced environment. Current and valid driver’s license with a safe driving record required.
Education High school diploma or GED required. College degree or equivalent experience preferred.
Equal Opportunity Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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