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ServiceMaster Clean of Fraser Valley

Restoration Contents Manager

ServiceMaster Clean of Fraser Valley, Jacksonville, Florida, United States, 32290

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Benefits:

Competitive salary

Free uniforms

Health insurance

Paid time off

What does a Contents Manager with Paul Davis do?

Lead a team of hardworking individuals serving others within your community

Make a difference for others that have had a disaster strike their property

Take pride when your team completes projects on budget with an exceptional customer experience

Be empathetic and show a sense of urgency while communicating through modern technology

Team Compensation and Benefits:

Generous paid time off and several paid holidays

Health insurance

Great culture and team dynamic (we are family owned and operated!!)

Annual salary between $60,000 - $75,000 based on experience

Bonus opportunities based on performance

Team Qualifications (Requirements):

MUST have strong computer skills, particulary Microsoft Word and Excel

Dedication to customer service

Ability to lead others from diverse backgrounds

Excellent written and verbal communication skills

IICRC Training & Designations a plus (Fire, Water, Odor, Upholstery Restoration)

Ability to adapt to change

Valid driver's license with a clean record

Have the ability to work nights/weekends and overtime, if needed

Desire to continually learn new things

Role on the Team (Job Responsibilities):

Foster an environment of collaboration and teamwork within the division and company

Self-managing and time management skills

Writing estimates per carrier guidelines for pack-outs, content cleaning, pack backs, and laundry restoration

Job schedule management and coordination

Focus and dedication to providing excellent customer service.

Assist other team members when needed and foster a positive working relationship with other departments.

Deliver thorough, proactive & direct communication with internal staff, customers, quality assurance and insurance adjusters.

Meet clients and adjusters on-site to assist in issue resolution and provide a professional opinion.

Re-inspect job sites for quality control.

Issue resolution - be the point of contact for customers if they have any questions and/or concerns and resolve those in an effective and timely manner.

Maintain inventory of clean, properly stocked, and organized trucks along with all company equipment.

Manage projects and existing crews

Supervise pack-outs and inventory/evaluation of items

Please apply if you think you have what it takes to serve others and deliver a world-class service when others need it the most. We are looking forward to discussing this opportunity with you.

We support and hire Veterans and we are an Equal Opportunity Employer.

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