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FastTek Global

User Experience Designer #1044178

FastTek Global, Dearborn, Michigan, United States, 48120

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Location Dearborn, Michigan

Job Title User Experience Designer #1044178

Job Description The Company Customer Service Division Tech team is looking for a Senior Product Designer. The role requires a collaborative approach, leading, executing, optimizing and adjusting both work product and processes based on feedback from multiple stakeholders.

What You’ll Do

Guide the user experience across website strategy, including web‑based software.

Lead multiple designers across product teams and foster user‑centered design.

Advocate user‑centered design perspectives informed by business needs and technical feasibility.

Provide consistency in approach and integrity in usability and accessibility across design efforts.

Engage in project planning and scoping to support business needs and design opportunities.

Concept, design, test, launch and refine new products and services through systems thinking.

Support data‑driven test & learn programs incorporating analytics.

Collaborate with stakeholders to proactively identify problems and solutions.

Support design leadership team on communication and presentation needs.

Responsibilities

Strong knowledge of Interaction Design, Service Design, Design Excellence, Information Architecture, and/or Pro in Figma.

Evangelize UX practices across a portfolio of projects.

Mentor junior designers to support their growth as UX practitioners.

Drive the delivery of design work, raising the bar for team‑wide, human‑centered approaches.

Work cross‑functionally with leaders and colleagues to define and execute strategy and projects.

Balance user needs, business objectives, and technical feasibility to solve problems effectively.

Skills Required

Human‑Computer Interaction

Skills Preferred

Interaction Design

Information Architecture

Rapid Prototyping

Strategy

Design Polish

Proficiency with Figma

Experience with Service Design and Design Excellence

Advocacy for Human‑Centered Design

Experience Required

Designer, 3–5+ years

Experience Preferred

Figma

Interaction Design

Information Architecture

Rapid Prototyping

Strategy

Design Polish

Education Required

Bachelor's Degree

Additional Info At FastTek Global, our purpose is to help people find their success stories. We emphasize doing the right thing, acting responsibly, giving back to the communities we serve, and having fun. FastTek Global has been privately held and financially strong for 24 years, serving Fortune 10, Fortune 500 and technology start‑ups.

Benefits

Medical and Dental (FastTek pays majority)

Vision

Personal Time Off (PTO) Program

Long‑Term Disability (100% paid)

Life Insurance (100% paid)

401(k) with immediate vesting and 3% salary match

AI & Hiring Disclosure We use AI tools to support parts of our hiring process, including reviewing applications and identifying potential matches. All personal data collected is used solely for recruitment purposes. You have the right to access or request deletion of your data. If AI will be used in a video interview, you will be informed in advance and can opt out. Our tools are reviewed to detect potential bias and ensure compliance with applicable laws. For more information or to exercise your rights, contact us at info@fasttek.com.

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