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CSUDH Foundation

External Affairs - Communications Specialist

CSUDH Foundation, Los Angeles, California, United States, 90079

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Crystal Stairs, Inc.

Improving the Lives of Families through Child Care Services, Research, and Advocacy

External Affairs- Communications Specialist

100% Onsite - Location: Los Angeles, CA 90056

What We're Looking For: Are you passionate about serving the community and uplifting communities of color? If so, this role is for you! Crystal Stairs is seeking a Communications Specialist to craft impactful content across multiple platforms-from storytelling and social media posts to e-blasts and digital campaigns. The ideal candidate is a skilled writer who can create compelling narratives with clarity and effectiveness. In addition to content creation, this role includes tracking campaign analytics and maintaining digital media archives. The Communications Specialist reports directly to the External Affairs Coordinator and collaborates within a dynamic, cross-functional team that spans Marketing Communications, Public Relations, and Social Media/Community Engagement.

Job Overview: At Crystal Stairs, Inc., we are a leading nonprofit in the early care and education sector in Los Angeles. We are looking for an experienced Communications Specialist to help us grow and continue serving the children and families of South Los Angeles. If you are dedicated to service and committed to making public information accessible to all, this is an excellent opportunity to advance your career. Apply today and join us in making a difference!

RESPONSIBILITIES: Marketing and Communications:

Manage, maintain and review all initial requests for marketing materials and social media posts. Ensure requests meet branding guidelines.

Create and design marketing materials

Support Communications Coordinator with event communications, logistics, photography, and administrative tasks

Create content for e-communications and assist in production and distribution; participate in content brainstorming discussions

Maintain inventory of printed collateral and stationery, organizing and ordering as necessary

Post-event wrap up, including follow-up correspondence and reporting

Provide excellent customer service to internal and external customers for all events and programs; answer questions and provide assistance

Prepare and maintain agency calendar of events

Public Relations Assistance:

Conduct research on press outlets that cover topics related to the work done at Crystal Stairs

Assist in writing and proofreading press releases

Research various resources and partnerships to secure marketing and promotional opportunities for Crystal Stairs, Inc.

Social Media Posting:

Research and provide suggested copy, images and ideas for social media schedule to be approved by Communications Coordinator (including ideas for fund development, events, public policy and general)

Weekly and/or daily posting to the organization's social media accounts as assigned and approved

Administrative:

Perform data entry and editing to marketing and various databases

Answer e‑mail messages from website inquiries

Prepare monthly KPIs

Organize digital and physical assets/materials/collateral to develop a comprehensive and consistent agency archive

EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES YOU SHOULD POSSESS:

A bachelor's degree in communications or journalism is preferred, but not required.

At least 2 years of experience in a communications role (Bachelor Degree in Communications, Journalism a plus)

Excellent written and verbal communications skills, specializing in storytelling

Solid knowledge and comfort with social media tools and best practices

Demonstrated ability to follow directions and implement feedback

Experience with Microsoft Office Suite; Outlook, Word, Excel, and PowerPoint is a MUST

Knowledge of Adobe Illustrator, Photoshop, and Canva a plus

Interpersonal skills; having an outgoing and friendly personality is a plus

Experience with proofreading documents, articles, or publications

Experience assisting with building partnerships with media is a plus, but not required

Ability to work in a fast-paced environment and communicate with internal and external customers who have diverse personalities

Ability to work well under pressure and tight deadlines

Must be a self-starter and able to work autonomously as well as a team player

Must have patience and ability to adjust to last-minute requests

Detail-oriented and organized

Quick learner

Nice to Haves:

Prior experience creating digital content and managing communications campa

Strong writing and analytical skills are the most essential qualifications for this role.

Successful candidates exemplify superior time management skills, work well under quick deadlines, are creative thinkers, and can work well in a team setting or independently.

Total Compensation Package:

Medical/ Dental/ Vision - 95% paid by employer

Pet Insurance

Employee Assistance Program

Voluntary Life and AD&D for Employee, Spouse and Children

401k Matching Options

Flex Spending (Health Care and Dependent Care)

Mutual of Omaha (STD, Accident, & Critical Illness)

Generous Sick and Vacation Time

Paid Holidays + Paid Winter Break from 12/24 - 1/1 (for select positions)

Opportunity for Growth and Development

Robust Learning Management System offering the following continuing education units: PDC, HRCI, CEU, CPE, PDU, SHRM

Qualified applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles Fair Chance Ordinance for Employers and the California Fair Chance Act.

Crystal Stairs, Inc. is committed to building and sustaining a diverse workforce and culture. As part of this commitment, Crystal Stairs, Inc. provides equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, and compensation, to all qualified applicants and employees without regard to race, color, medical condition as defined by state law, ancestry, religion, sex, national origin, age, marital status, sexual orientation, gender, ethnic group identification, mental or physical disability, pregnancy, childbirth, and related medical conditions, or any other legally protected status.

For more information about Crystal Stairs, Inc. please visit our website at: www.crystalstairs.org

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