IT Infrastructure Manager - End User Experience & SLAs

A leading aerospace company is seeking an experienced IT Infrastructure Manager in New York. This role involves managing a team of engineers, ensuring service level agreements are met, and driving improvements in user experience. The ideal candidate will have 8 to 10 years of experience in IT Infrastructure, be ITIL certified, and possess strong problem-solving skills. The ability to collaborate and communicate effectively is essential. A project management or Agile certification is preferred. #J-18808-Ljbffr