Wickenburg Community Hospital
Scheduling and Authorization Specialist
Wickenburg Community Hospital, Phoenix, Arizona, United States
LOCATION: WICKENBURG, AZ
Wickenburg Community Hospital is a beautiful and sophisticated rural‑access hospital located in Wickenburg, Arizona. WCH is an 8‑bed Emergency Department, 19‑bed Acute department and many ancillary services. We also have 3 Primary Care Clinics. Here at WCH, we strive to maintain the highest standards of professionalism and care. Join us today and let us be part of your success story.
We offer:
Full Benefits
PTO/Sick Leave
Well Benefits
Wickenburg Community Hospital is a non‑profit organization and qualifies for the Public Service Loan Forgiveness (PSLF) program.
General Description Our Scheduling and Authorization Specialist position is an essential component of our Patient Access team. The candidates we seek are patient‑oriented, have excellent communication skills (oral and written), enjoy taking initiative, work well within teams, and promote a positive work environment. Strong organizational & interpersonal skills are critical.
Essential Job Duties
Monitors the referrals & authorizations of upcoming outpatient procedures & surgical cases ensuring authorizations for surgeries are obtained in a timely and accurate manner.
Verifies patient demographic information, insurance eligibility, obtains authorization including coordination of benefits; updates and confirms necessary information to allow processing of claims to insurance plans.
Accurately completes outpatient procedure & surgical cost analysis form, documenting the required cost estimation for patient collection prior to services.
Follow up & document authorizations and progress of authorizations in the patient’s chart.
Must be able to communicate effectively with physicians, patients, and co‑workers and be capable of establishing good working relationships with both internal and external customers.
Participate in providing ongoing training and education of staff as it relates to new processes to ensure timely confirmation of surgical cases.
Work with department manager to respond to and reduce complaints timely and professionally.
Assist surgery schedulers with STAT authorizations.
Ensure strict confidentiality of all health records, member information and meet HIPAA guidelines.
Assists in identifying opportunities for improvement within the daily workflow process.
Attends department meetings as required.
Other (Non‑Essential) Job Duties
Strong interpersonal and customer service skills
Ability to utilize appropriate computer applications as necessary
Ability to multi‑task and appropriate time‑management skills
Minimum Qualifications
High school diploma or equivalent
Two years of experience in the healthcare field is required
Minimum one year in Prior Auth and Insurance verification
Preferred Qualifications
Bilingual/Spanish preferred
Physical Requirements/Working Conditions
Frequent standing, stooping, bending, stretching, squatting; must be able to stand/walk for most of the workday; heavy lifting, must be able to lift packages up to 50 pounds
Must be able to work paying close attention to detail with frequent interruptions
Ability to work in a fast pace environment
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We offer:
Full Benefits
PTO/Sick Leave
Well Benefits
Wickenburg Community Hospital is a non‑profit organization and qualifies for the Public Service Loan Forgiveness (PSLF) program.
General Description Our Scheduling and Authorization Specialist position is an essential component of our Patient Access team. The candidates we seek are patient‑oriented, have excellent communication skills (oral and written), enjoy taking initiative, work well within teams, and promote a positive work environment. Strong organizational & interpersonal skills are critical.
Essential Job Duties
Monitors the referrals & authorizations of upcoming outpatient procedures & surgical cases ensuring authorizations for surgeries are obtained in a timely and accurate manner.
Verifies patient demographic information, insurance eligibility, obtains authorization including coordination of benefits; updates and confirms necessary information to allow processing of claims to insurance plans.
Accurately completes outpatient procedure & surgical cost analysis form, documenting the required cost estimation for patient collection prior to services.
Follow up & document authorizations and progress of authorizations in the patient’s chart.
Must be able to communicate effectively with physicians, patients, and co‑workers and be capable of establishing good working relationships with both internal and external customers.
Participate in providing ongoing training and education of staff as it relates to new processes to ensure timely confirmation of surgical cases.
Work with department manager to respond to and reduce complaints timely and professionally.
Assist surgery schedulers with STAT authorizations.
Ensure strict confidentiality of all health records, member information and meet HIPAA guidelines.
Assists in identifying opportunities for improvement within the daily workflow process.
Attends department meetings as required.
Other (Non‑Essential) Job Duties
Strong interpersonal and customer service skills
Ability to utilize appropriate computer applications as necessary
Ability to multi‑task and appropriate time‑management skills
Minimum Qualifications
High school diploma or equivalent
Two years of experience in the healthcare field is required
Minimum one year in Prior Auth and Insurance verification
Preferred Qualifications
Bilingual/Spanish preferred
Physical Requirements/Working Conditions
Frequent standing, stooping, bending, stretching, squatting; must be able to stand/walk for most of the workday; heavy lifting, must be able to lift packages up to 50 pounds
Must be able to work paying close attention to detail with frequent interruptions
Ability to work in a fast pace environment
#J-18808-Ljbffr