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Crate and Barrel

Lifecycle Marketing Coordinator

Crate and Barrel, Northbrook, Illinois, us, 60065

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We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings that are expertly designed, responsibly sourced and bring beauty and function to people’s homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is over 60 years in the making—and our story is still unfolding.

We’re here for it. We think you should be too. We’re looking for a driven professional with an inclusive mindset to join our team as a Lifecycle Marketing Coordinator.

The Lifecycle Marketing Coordinator will help support the Email Marketing team to plan, schedule, and execute timely email messages to our various audiences while collaborating with the Email team on email strategies and accurate execution of campaigns.

This is an on-site position (Monday through Thursday) based out of our Northbrook, Illinois office with the flexibility to work remotely on Fridays.

A day in the life as a Lifecycle Marketing Coordinator…

Manage and maintain project schedules and track progress of all email sends, from initial creative through to development and deployment

Initiate creative briefs for all email campaigns

Route email creative through stakeholder approval process and collaborate with Design team on changes

Review all email proofs for content and design accuracy

Stay up to date on email best practices and research the competitive landscape to identify new opportunities

Assist in strategic planning and test plan development to optimize email channel performance

Support the email marketing team with reporting for weekly/monthly/ad hoc campaign reporting

Assist with the management of email messaging calendar and schedule adjustments

Assist Customer Service, Store Operations and IT teams with email related questions for addressing customer communication issues and troubleshooting email programs

What you’ll bring to the table…

Experience with ESPs, specifically Salesforce Marketing Cloud, preferred

Strong problem solving skills, organizational and analytical skills

Ability to multitask in a fast paced environment

Detail oriented with strong project and time management skills

Strong interpersonal and strong communication skills

Team player with demonstrated ability to work effectively with multiple cross-functional groups

We’d love to hear from you if you have…

1 year of experience in developing Digital Marketing campaigns

Bachelor’s degree

Experience using ESP tools, such as ExactTarget/Salesforce Marketing Cloud (preferred), Responsys, Silverpop or CheetahMail a plus

Proficient with MS Office Suite (Word, Excel, Powerpoint)

Minimum Starting Rate:

$21.00 Hourly

Up to:

$25.00 Hourly. Pay ranges will be adjusted upward as needed to comply with applicable state and local law. In addition to your salary, based on your role, associates may be eligible for other compensation including bonuses, sales incentives, and long term incentives.

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