Macy's
Be part of an amazing story
Macy's is more than just a store. We're a story that has captured the hearts and minds of America for more than 160 years. It’s a story about innovation, tradition, inspiring stores, irresistible products, the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. Those moments make this a special place to work.
Job Overview Our Asset Protection team uses advanced technology and analytics to reduce shortages and protect the company’s bottom line. The Visual Security Officer is an entry‑level role responsible for communicating suspicious activity to Asset Protection detectives and management, maintaining a safe business environment, and providing strong customer service. The officer is primarily stationed at customer entrances, monitoring traffic as a visual deterrent to theft.
Full-time colleagues work 30 or more hours per week; part‑time colleagues work 12‑24 hours per week. Hours are dependent on business needs and colleague availability.
What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage, a 401(k) match, paid time off, eight paid holidays, continuous learning, leadership development, community engagement through colleague resource groups, and volunteer opportunities.
Some additional benefits include:
Merchandise discounts
Performance‑based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
What You Will Do
Greet customers when they enter the store or a department.
Use two‑way communication devices to maintain contact with Asset Protection Detectives and Management.
Remain stationed at high‑traffic entrances and high‑shortage areas to deter theft and monitor suspicious activity.
Maintain strict compliance with company policies regarding apprehensions, searches, and evidence preservation.
Handle proprietary, sensitive, and confidential information.
Foster an environment of acceptance and respect that strengthens relationships and ensures authentic connections with colleagues, customers, and communities.
Skills You Will Need Communication : Comfortable communicating with customers.
Adaptability : Able to adapt quickly to changing priorities.
Teamwork : Enjoy working as part of a team, as well as independently.
Technology : Comfortable with two‑way communication devices.
Interpersonal Skills : Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments.
Who You Are
Flexible availability, including days, evenings, weekends, and holidays with regular, dependable attendance and punctuality.
A resourceful self‑starter who can adapt quickly to changing priorities.
Ability to communicate and share information with diverse groups of customers and peers.
Enjoy working as part of a team, as well as independently.
Must be able to: Understand and communicate effectively with customers, co‑workers, and supervisors.
Read and understand employment policies and safety rules/procedures in English.
Obtain and maintain required licenses, training, and certifications.
Essential Physical Requirements You Will Perform
Walking and standing for majority of the shift.
Hearing, close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Occasional stooping, kneeling, crouching, and reaching above eye level.
Lifting and moving items up to 30 lbs.
About Us This is a great time to join Macy's! Whether you’re helping a customer find the perfect gift, streamlining operations in a distribution center, enhancing our online shopping experience, buying in‑style merchandise, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of memorable moments in people’s lives.
Join us and help write the next chapter in our story – apply today!
STORES00
Macy’s Inc. reserves the right to amend this job description at any time. Macy’s Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.
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Job Overview Our Asset Protection team uses advanced technology and analytics to reduce shortages and protect the company’s bottom line. The Visual Security Officer is an entry‑level role responsible for communicating suspicious activity to Asset Protection detectives and management, maintaining a safe business environment, and providing strong customer service. The officer is primarily stationed at customer entrances, monitoring traffic as a visual deterrent to theft.
Full-time colleagues work 30 or more hours per week; part‑time colleagues work 12‑24 hours per week. Hours are dependent on business needs and colleague availability.
What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage, a 401(k) match, paid time off, eight paid holidays, continuous learning, leadership development, community engagement through colleague resource groups, and volunteer opportunities.
Some additional benefits include:
Merchandise discounts
Performance‑based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
What You Will Do
Greet customers when they enter the store or a department.
Use two‑way communication devices to maintain contact with Asset Protection Detectives and Management.
Remain stationed at high‑traffic entrances and high‑shortage areas to deter theft and monitor suspicious activity.
Maintain strict compliance with company policies regarding apprehensions, searches, and evidence preservation.
Handle proprietary, sensitive, and confidential information.
Foster an environment of acceptance and respect that strengthens relationships and ensures authentic connections with colleagues, customers, and communities.
Skills You Will Need Communication : Comfortable communicating with customers.
Adaptability : Able to adapt quickly to changing priorities.
Teamwork : Enjoy working as part of a team, as well as independently.
Technology : Comfortable with two‑way communication devices.
Interpersonal Skills : Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments.
Who You Are
Flexible availability, including days, evenings, weekends, and holidays with regular, dependable attendance and punctuality.
A resourceful self‑starter who can adapt quickly to changing priorities.
Ability to communicate and share information with diverse groups of customers and peers.
Enjoy working as part of a team, as well as independently.
Must be able to: Understand and communicate effectively with customers, co‑workers, and supervisors.
Read and understand employment policies and safety rules/procedures in English.
Obtain and maintain required licenses, training, and certifications.
Essential Physical Requirements You Will Perform
Walking and standing for majority of the shift.
Hearing, close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Occasional stooping, kneeling, crouching, and reaching above eye level.
Lifting and moving items up to 30 lbs.
About Us This is a great time to join Macy's! Whether you’re helping a customer find the perfect gift, streamlining operations in a distribution center, enhancing our online shopping experience, buying in‑style merchandise, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of memorable moments in people’s lives.
Join us and help write the next chapter in our story – apply today!
STORES00
Macy’s Inc. reserves the right to amend this job description at any time. Macy’s Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.
#J-18808-Ljbffr