Librarian I - Adult Services

DUTIES: Do you love connecting people with information and technology? Join us as an Adult Services Librarian! You’ll provide friendly, knowledgeable assistance to customers of all ages at our public service desks, answer reference and information questions, and help customers navigate library computers, personal devices, and other technologies. You’ll also assist with programs and serve as Librarian-in-Charge when needed.

We’re looking for someone who is enthusiastic about the evolving role of public libraries, customer-focused, and forward-thinking. If you’re passionate about books, media, and technology—and eager to share what you know—we’d love to hear from you! Description

Under the supervision of the Adult Services Manager, assists customers of all ages at our public service desks with information and reference questions; assists and instructs customers with their use of library computers, personal electronic devices and other technologies; assists with library programs and performs as Librarian-in-Charge in absence of Adult Services Manager, Deputy Director, or Director. Demonstrates enthusiasm and curiosity about the changing world of public libraries; is customer focused and forward thinking; knows about books, movies and technology and is eager to share what they know with our library customers. Schedule includes evening and weekend hours and may be in charge of the library building during those times. Open until filled, with first review of applicants on December 1, 2025. Examples of Duties

Assists and advises customers with their use of library resources, including books, movies, music, media and electronic resources Assists with questions on software, makerspace tools, and other technology related needs to customers of all ages Maintains current awareness of developments in technology as they relate to libraries and library users, including knowledge of mobile and handheld devices Answers informational and reference questions for customers of all ages Assists with planning and executing programs/events Coordinates and contributes content to internal staff and public webpages Contributes to the library's webpage, newsletter, and social media Assists with training staff and volunteers Attends and participates in professional activities, conferences and committees, including on-site and virtual professional development opportunities and training Assists with monitoring and correcting customer behavior to ensure a safe and welcoming environment. Participates in departmental and library-wide training and activities, including technology and safety training Provides excellent internal and external customer service Other duties as assigned Requirements

Exceptional customer service skills and enthusiasm for working with the public Ability to work with library customers and staff in a consistently friendly, respectful, and efficient manner Knowledge of and interest in books, music, movies, and other media in all their forms Excellent computer and technology skills, including use of the Internet, computers, mobile devices, and social media Ability to issue guidance and ensure compliance with the Library’s Rules of Conduct and policies Ability to locate information and answer customer questions using bibliographic searching tools and print electronic reference materials Excellent written and oral communication skills Ability to work as part of a team within the department and the library as a whole, including leading and coordinating the work of others Knowledge of professional-level library practices, and an interest in keeping up with developments within the field Ability to maintain reliable attendance and regular schedule Ability to maintain a varied schedule, including day, evening, and weekend rotations Flexibility to adapt to changing situations and to vary work schedule as needed Good vision and hearing to effectively engage with customers Proficiency with workplace productivity software, including skills in Microsoft Office Suite Manual dexterity to operate computer and phone equipment Valid driver's license, acceptable driving history, and personal automobile for job-related transportation. Satisfactory pre-employment background check Acceptable Experience and Training

Master of Library Science degree (MLS) from ALA-accredited institution required Customer service experience in a public library experience preferred Knowledge of Spanish and/or French is helpful Any equivalent combination of experience and training which provides the required knowledge, skills, and abilities How to Apply

Apply To Champaign Public Library 200 W. Green St Champaign , IL 61820 Champaign Public Library, Champaign County Hours

Full-time (38 hours per week), Exempt - Schedule includes evening and weekend hours and may be in charge of the library building during those times.

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