Crystal Springs Resort is hiring: Social Media/Content Creator Specialist in Ham

Job Description

Crystal Springs Resort is seeking a Social Media / Content Creator Specialist, a full‑time position responsible for generating and posting organic social media content on a resort‑wide basis. The role supports various hospitality business groups, including hotel, spa, dining, weddings, social gatherings, and a sports club. The workspace is located in the Administrative Building of Crystal Springs Resort in Hamburg, NJ, with the possibility to work from home two days per week.

Responsibilities

• Work with the marketing department to understand short‑term and long‑term marketing goals, and develop content strategies accordingly.
• Handle all aspects of content creation, including capturing Resort photos and videos (scenery, guests), editing finished product, and publishing.
• Manage, attend, and help develop shot lists for photoshoots.
• Create daily content and videos primarily for social media platforms, which can also be used for the website, blog, and PR communications.
• Measure and evaluate organic social media engagement statistics.
• Monitor traffic increases due to new content and take action to improve these metrics.
• Brainstorm/recommend ways to improve traffic by tapping into new platforms and channels.
• Maintain content consistency and ensure alignment with the brand’s history and plans.
• Stay up to date on current social media trends.

Requirements

• Two years minimum prior work experience in social media / content creation field.
• Ability to work proficiently with new and upcoming editing software.
• Experience with Premiere Pro or other video editing software.
• Experience with social media management software (Hootsuite or Later).
• Experience with Adobe Creative Suite is a plus (Photoshop, Illustrator, etc).
• Copy‑writing proficiency.
• Enthusiasm for the process with a mindset for storytelling.
• Strong work ethic and fast learner with a desire to expand content creation and social media capabilities.
• Attention to detail to ensure that all deliverables are met per provided spec.
• Temperament to have submissions reviewed multiple times with feedback from various parties.
• Strong organizational skills to keep up with various projects.
• Flexibility to pivot among projects quickly and accept new direction if warranted.
• Time‑management skills and the ability to work on multiple projects at once with responsiveness to deadlines.
• Flexible hours with weekend and evening hours required at times.
• If you have a portfolio, please submit it with your application.

Employee Perks

• Discounted Minerals Sports Club Membership
• 30% Dining/Retail Discount
• 30% Spa Discount
• Discounted Stays at the Hotels
• Discounted admission to Events & Festivals
• Complimentary Golf

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Marketing, Public Relations, and Writing/Editing

Industry

Hospitality