MongoDB is hiring: Sr. Manager, Creator and Advocacy Programs in San Francisco

Sr. Manager, Creator and Advocacy Programs

The MongoDB Communications team is seeking a strategic and results-oriented Sr. Manager of Creator and Advocacy Programs to own the success of two key marketing channels: the external developer influencer program and the internal employee advocacy program. Based in the United States, this role offers a hybrid working model.

• Own the Closed‑Loop Program: design, implement, and own the reporting framework to drive continuous improvement; track and analyze data to connect creator and advocacy activities directly to key business outcomes, such as sign‑ups, feature adoption, and event attendance.
• Strategic Program Ownership: develop the program strategies for both creator and advocacy initiatives, set goals, define KPIs, and manage budgets to ensure a strong return on investment.
• Cross‑Functional Integration: act as the central hub for all related activity, collaborating closely with Developer Advocacy, Product Marketing, and Social Media teams to integrate programming into broader campaigns.
• Performance Analysis & Reporting: routinely analyze campaign performance and deliver clear, concise reports to leadership and stakeholders with actionable insights.
• Influencer Resource Enablement: equip external partners with product messaging, technical resources, and content assets needed to manage influencer relationships and campaigns.
• Employee Advocacy Platform Management: oversee day‑to‑day operations of the MongoDB Advocacy platform (Sprinklr), manage user access, publish content, and provide support.
• Advocacy Content Curation and Approval: curate, schedule, and publish a steady stream of relevant content (blogs, videos, announcements) for employees to share; review and approve or reject user‑submitted content.
• Targeted Content Strategy: manage and publish targeted content streams, such as the "Thought Leadership" list, to reach specific internal audiences like executives.
• Internal Engagement and Gamification: drive program adoption and engagement by owning the weekly advocacy newsletter, managing quarterly leaderboards, and distributing rewards via Bonusly.

What You’ll Bring

• Experience: 5+ years program management, partner marketing, or agency management in a B2B or developer‑focused tech company; direct experience managing marketing agencies is a plus.
• Employee Advocacy Experience: proven track record managing an employee advocacy program, preferably using Sprinklr, Bambu, or GaggleAMP.
• Proven Success: measurable business results from managing third‑party relationships and internal programs.
• Data‑Driven Mindset: highly analytical, expert at using data to measure performance, demonstrate ROI, and drive strategic decisions; closed‑loop reporting experience.
• Exceptional Communication & Stakeholder Management: world‑class communication skills, adept at aligning external partners and internal stakeholders and reporting to leadership.
• Strategic Thinker: ability to translate broad business objectives into actionable strategy for external partners and internal programs.
• Ecosystem Knowledge: strong understanding of the developer landscape, key platforms (YouTube, Twitch, X, blogs), and content that resonates with technical audiences.
• Internal Community Building: passion for building internal community with gamification, newsletters, and rewards.
• Project Management Skills: excellent organization, operational oversight, and accountability for deadlines and deliverables.

About MongoDB

MongoDB is built for change, empowering customers and employees to innovate at the speed of the market. We redefined the database for the AI era and offer a cloud‑native platform that helps organizations modernize legacy workloads, embrace innovation, and unleash AI. With over 60,000 customers worldwide, MongoDB is a leader in modern data, serving Fortune 100 companies and AI‑native startups alike.

Commitment to Diversity & Inclusion

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type, including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.