R Systems
Design and develop engaging, effective learning experiences using adult learning principles and instructional design methodologies
Create multimedia content including e-learning modules, videos, infographics, job aids, and interactive training materials
Produce customer-facing enablement materials and marketing content that aligns with brand standards
Collaborate with subject matter experts and cross-functional teams to translate complex concepts into accessible learning content
Develop performance support systems including user guides, facilitation guides, and job aids
Map customer journeys and create data-driven storytelling content for analytical solutions
Ensure all materials meet accessibility standards (Section 508 compliance)
Manage multiple projects simultaneously using agile methodologies
Instructional Design Expertise
Deep understanding of adult learning theory including andragogy, experiential learning, and accelerated learning principles
Proven experience with instructional design models: ADDIE, SAM, and Agile Learning Design
Expertise in learning objectives alignment and assessment design
Experience developing performance support systems (job aids, user guides, facilitation guides)
Video & Media Production
Storyboarding and scripting for video content
Motion graphics and animation basics
Video editing for clarity, pacing, and engagement
Ability to produce professional, customer-facing video materials
Graphic Design & Visual Communication
Strong foundation in design principles : contrast, hierarchy, alignment, proximity
Expertise in infographic and data visualization design
Understanding of branding and visual identity alignment
Knowledge of accessibility in design (color contrast, legibility, alt text requirements)
Ability to create compelling customer-facing materials
Marketing & CRM Enablement
Experience with customer journey mapping
Ability to create data-driven storytelling for analytical solutions
Understanding of customer enablement and marketing communications
Empathy mapping and user-centered design approach
Creative problem-solving across multiple formats and mediums
Excellent collaboration and communication skills
Tools & Software
Instructional Design & E-Learning
Articulate 360 (Storyline and Rise) -
Adobe Captivate -
Video Production & Editing
Adobe Premiere Pro OR Final Cut Pro -
Camtasia (for screen recordings and simple edits) -
Graphic Design & Visual Development
Adobe Creative Suite:
Adobe Photoshop -
Adobe Illustrator -
Adobe InDesign -
Microsoft PowerPoint (advanced animations and storytelling) -
Data Visualization & Analytics
~ Tableau , Power BI , OR Excel (advanced) -
Collaboration & Project Management
Confluence OR SharePoint (for documentation) -
Jira (for agile project management) -
Bachelor's degree in Instructional Design, Education, Communications, Graphic Design, or related field
~5+ years of experience in learning experience design, instructional design, or related role
~ Demonstrated portfolio showcasing instructional design projects, multimedia content, and customer-facing materials
~ Strong proficiency with Adobe Creative Suite (Photoshop, Illustrator, InDesign)
~ Proven experience with video production and editing tools
~ Experience creating accessible content that meets Section 508 standards
~ Strong project management skills with experience using agile methodologies
~ Excellent written and verbal communication skills
Degree in Instructional Design, Learning Technologies, or related field
Certification in instructional design (ATD, eLearning Guild)
Experience in CRM enablement or marketing content development
Background in data analytics or business intelligence training
Video content with examples of storyboarding, editing, and motion graphics
Infographics and visual communication pieces
Customer-facing training or enablement materials
Examples of accessible design implementations
Data visualization or analytical storytelling content (if available)
4 days per week onsite in Denver, CO office
Collaborative, creative team environment
Fast-paced with multiple concurrent projects
Cross-functional collaboration with marketing, product, and operations teams