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SupportFinity

SupportFinity is hiring: Vice President, Marketing (San Francisco) in San Franci

SupportFinity, San Francisco, CA, US

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Who are we?

Our mission is to scale intelligence to serve humanity. Were training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. We like to work hard and move fast to do whats best for our customers. Cohere is a team of researchers, engineers, designers, and more, who are passionate about their craft. Each person is one of the best in the world at what they do. We believe that a diverse range of perspectives is a requirement for building great products. Join us on our mission and shape the future!

Why this role?

Generative AI represents a turning point for businesses in every industry. Cohere is at the center of enterprise transformation and is laser focused on serving the Enterprise sector, and its developers and partners. The Marketing organization is pivotal to the growth and success of Cohere positioning and communicating Coheres unique offerings to a unique field of developers, enterprise AI & tech leadership, CSuite executives, ML researchers, consultants, bankers, partners driving technology & workflow change within enterprises (SIs, cloud providers, SaaS providers), policymakers, and publicsector influencers. The VP Marketing will proactively set direction for Cohere in the marketplace, leading our positioning with the broad range of audiences listed above, driving product marketing, partner activation & enablement, developer relations, brand, social, digital, LLM University, certification/training programs and more. This is a onceinalifetime opportunity to establish and scale a generational company in a most transformational time and sector.

As Our VP Marketing You Will

  • Lead our Marketing organization and collaborate closely with crossfunctional teams (i.e. Product, Revenue / Sales, Machine Learning, Engineering) to ensure alignment on both 1) Enterprise & 2) Productled growth GotoMarket efforts & strategy.
  • Develop, direct, and evaluate effective marketing programs using market research, product marketing, competitive intelligence, marketing communications, and public/policy relations.
  • Develop a measurement strategy, objectives, KPIs, forecasting, benchmarks, and dashboards to measure the effectiveness of marketing programs, ensuring continuous improvement and optimization.
  • Drive the companys brand strategy, including brand positioning, messaging, and identity to build a strong presence in the market.
  • Align global marketing strategy to develop and implement campaigns that drive growth with enterprise customer target segments and partners (i.e. cloud service providers, GSIs and management consulting firms).
  • Collaborate with our growing list of enterprise partners and customers to raise awareness and drive market adoption.
  • Expand our leading education capability (LLMU) that enables developers and partners to deploy Coheres technology within their organizations, positions Cohere as the premier LLM provider to work with, and enables exponential growth through partners.
  • Build and cultivate relationships with industry influencers, media partners, and stakeholders.
  • Stay informed about industry trends, competitive landscape, and emerging marketing technologies, proactively providing input into strategy, product and technical decisions.

You may be a good fit for this career opportunity, if you have:

  • Proven experience as a senior Marketing leader across multiple functions (developer relations, enterprise, brand, growth).
  • 15+ years of senior level experience developing and achieving successful marketing strategies for both 1) Productled growth and 2) Enterprise SaaS/B2B software or softwarerelated company driving Enterprise GotoMarket motions.
  • A relevant degree in Marketing/Business/Engineering/CS.
  • A deep understanding of the changing market dynamics in the AI industry is an advantage.
  • Proven track record of successfully launching and directing marketing efforts supporting cutting edge products, and developing effective marketing strategies and business plans.
  • Familiarity with partner ecosystems, and enabling partner channels to deploy at scale (GSIs, consultancies, SaaS leaders, hyperscalers).
  • Demonstrated experience building, guiding and inspiring a team as a servant leader.
  • International/global experience and familiarity is preferred.

If some of the above doesnt line up perfectly with your experience, we still encourage you to apply!

FullTime Employees At Cohere Enjoy These Perks

  • 🤝 An open and inclusive culture and work environment
  • 🧑💻 Work closely with a team on the cutting edge of AI research
  • 🍽 Weekly lunch stipend, inoffice lunches & snacks
  • 🦷 Full health and dental benefits, including a separate budget to take care of your mental health
  • 🐣 100% Parental Leave topup for up to 6 months
  • 🎨 Personal enrichment benefits towards arts and culture, fitness and wellbeing, quality time, and workspace improvement
  • 🏙 Remoteflexible, offices in Toronto, New York, San Francisco, London and Paris, as well as a coworking stipend
  • 6 weeks of vacation (30 working days!)

We value and celebrate diversity and strive to create an inclusive work environment for all. We welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form, and we will work together to meet your needs.

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